• Responsible for managing portfolio of 500 customers with turnover of over £500,000. Providing business support, lending advice, making commercial decisions and helping small businesses set up• Developing customer relationships to make a difference in the local community through proactive fundraising and presentations• Designing and delivering presentations to Princes Trust in colleges for Business which resulted in over £250,000 business • Attending Networking events with key stakeholders • Active participation in Barclays community initiatives and providing business skills to potential new business owners• Regularly working with other stakeholders to build and forge new relationships

• Responsible for portfolio of over 450 Community Customers• Understanding complex needs of community, charities, associations and acting as key relationship point for these customers• Clear and professional communication to customers and stakeholders• Providing advice, support and lending solutions to customers