Neelam Singh

Neelam Singh Email and Phone Number

Service Management Analyst @ Optus
australia
Neelam Singh's Location
Greater Sydney Area, Australia
About Neelam Singh

I have extensive experience within the Telecommunications Industry in various roles. I focus on enhancing customer experience and building relationships. I have an excellent ability to perform under pressure, and I am focused on customer satisfaction through high delivery standards.

Neelam Singh's Current Company Details
Optus

Optus

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Service Management Analyst
australia
Website:
optus.com.au
Employees:
10167
Neelam Singh Work Experience Details
  • Optus
    Mobile And Virtual Fixed Analyst
    Optus Apr 2017 - Present
    Macquarie Park, New South Wales, Australia
    This role leads Major incident resolution and acts as the Tier 2 point of contact for Service Providers regarding operational and technical issues across all mobile & Virtual Fixed (Long Distance / Total Access Services) products and systems and providing administrative support.
    View
  • Optus
    Mobile Account Co-Ordinator
    Optus Jun 2016 - Apr 2017
    View
  • Optus
    Technical Support Consultant Sme
    Optus Mar 2015 - Jun 2016
    Macquarie Park, New South Wales, Australia
    Responsibilities included Customer Service & Support, Relationship Management and Incident Management,
    View
  • Amaysim
    Premium Customer & Social Media Consultant
    Amaysim Jul 2013 - Mar 2015
    Sydney, New South Wales, Australia
    Responsibilities included, Customer Analytics, Marking activities, and providing Customer Service & Support.
    View
  • Rogers Communications
    Retentions Team Leader
    Rogers Communications Mar 2009 - Apr 2013
    Vancouver, British Columbia, Canada
    My responsibilities included Stakeholder Management, Data and Customer Analytics activities, and Customer Service & Support
    View
  • Resortquest Whistler
    Lead Reservations & Sales Consultant
    Resortquest Whistler Jul 2007 - Feb 2009
    Whistler, British Columbia, Canada

Frequently Asked Questions about Neelam Singh

What company does Neelam Singh work for?

Neelam Singh works for Optus

What is Neelam Singh's role at the current company?

Neelam Singh's current role is Service Management Analyst.

Who are Neelam Singh's colleagues?

Neelam Singh's colleagues are Anthony Tieppo, Ron Vesely, Anthony Wong, Kirston Miles, Alia Bracic, Andrew Tonkin, Sumi Adhikari.

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