With a wealth of experience in customer service, team management, and operations, I excel in leading teams to achieve business goals while fostering a positive work environment.As the Operations Manager at Parwarish Institute of Parenting, I oversee daily operations, ensure goal attainment, and maintain our nurturing atmosphere. Parwarish is committed to eradicating Nurturing No Limits in children, and creating a strong bond within the families.PARWARISH has 2 wings, one is Parenting Institute of Parwarish (PIPPL) and Parwarish Care Foundation (PCF). My role involves implementing strategic operational plans to enhance processes while adhering to our organizational standards.Previously, I held various roles at Coding Ninjas, a leading tech education company, where I served as Senior Operations Executive, Operations Executive, Customer Support Executive, and Education Counselor.My responsibilities included managing customer inquiries, training teams, and boosting productivity.I hold a Bachelor of Arts in English (Honors) from Jamia Millia Islamia University and diplomas in Persian Language and (JBT).My approach emphasizes open communication, collaboration, and continuous learning. I am passionate about contributing to Parwarish's mission and making a meaningful impact in the field of parenting and education.