Neel Modi Email & Phone Number

Old Bridge Township, Nj, Us

Holmdel, New Jersey, United States

Demonstrated hands-on experience in NOC environments, ensuring optimal network performance, uptime, and quick resolution of incidents to maintain service level agreements (SLAs).Proficient in deploying and managing VMware SD-WAN solutions, improving remote data access, connectivity, and overall network performance.Configured and maintained critical network devices, including Cisco SPA and NetVanta Adtran, ensuring seamless network operation and integration.Implemented and managed Fortigate Firewalls, enhancing network security and ensuring compliance with organizational and industry security standards.Conducted traffic analysis using tools such as Wireshark and Empirix for packet-level troubleshooting, enabling rapid identification and resolution of network issues.Utilized NetBrain for comprehensive network documentation, mapping, and visualization, improving troubleshooting efficiency and workflow management.Applied expertise in routing protocols such as BGP, OSPF, and MPLS to ensure efficient, reliable, and secure data routing across diverse network infrastructures.Managed VPN and VLAN configurations, ensuring secure data transmission, network segmentation, and access control for optimal security and performance.Gained experience in cloud networking solutions, contributing to scalable and flexible network architectures for cloud-based environments.Proficient in SIP protocols and SIP security measures, ensuring the protection of communication channels and enhancing overall network security.

Bronx, New York, United States

Led the migration of hardware-based servers to Microsoft Azure, ensuring a seamless transition to a cloud-based infrastructure while minimizing downtime and enhancing scalability.Configured and deployed Active Directory (AD) in the Azure environment to manage user authentication, group policies, and permissions effectively.Set up Virtual Private Network (VPN) connections to enable secure remote access for employees, improving connectivity and security.Conducted system performance testing and optimization post-migration, ensuring reliability and adherence to best practices in cloud architecture.Monitored Azure resources using tools such as Azure Monitor and Network Watcher, identifying and resolving issues to maintain system uptime.Documented the entire migration process, including configurations, troubleshooting steps, and final architecture, for future reference and scalability.Worked autonomously as the sole member of the IT team, demonstrating strong initiative, problem-solving skills, and the ability to handle cross-functional responsibilities.

Little Chute, Wisconsin, United States

Assisted in the configuration and deployment of network devices, including routers, switches, and access points, ensuring optimal performance and security for client infrastructures.Supported troubleshooting of Layer 2 and Layer 3 network issues, utilizing foundational knowledge of routing protocols such as OSPF and EIGRP.Gained hands-on experience with network monitoring tools to identify and resolve connectivity issues, improving overall network reliability and uptime.Collaborated with senior engineers to design and implement small-scale WAN/LAN solutions, ensuring scalability and adherence to client requirements.Documented network configurations, change requests, and troubleshooting processes, developing technical documentation skills critical for compliance and system management.Strengthened understanding of network security principles, including access control lists (ACLs), VLAN configurations, and secure device management practices.Assisted in designing and implementing cloud network solutions by working with Microsoft Azure services such as Virtual Network (VNet), VPN Gateway, and Network Security Groups (NSGs) to enhance scalability and security.Gained practical experience in Azure traffic management, including load balancing and monitoring using Azure Application Gateway and Azure Monitor to optimize performance and reliability.Supported hybrid networking by helping establish VPN and ExpressRoute connections, ensuring seamless integration between on-premises and cloud environments.

Newark, New Jersey, United States

Delivered frontline customer support by assisting residents with inquiries and resolving concerns, strengthening communication and problem-solving skills.Monitored dorm access and maintained detailed records of incidents, ensuring compliance with security protocols and fostering attention to detail critical for IT system monitoring.Responded to and resolved unexpected issues promptly, demonstrating analytical thinking and the ability to make quick decisions in high-pressure situations.Collaborated with dorm staff and supervisors to maintain a safe and functional environment, showcasing teamwork and reliability applicable to IT project coordination.

Ahmedabad, Gujarat, India

Delivered client-facing technical support, ensuring smooth operations of end-user banking systems and resolving technical issues in core banking applications.Conducted network troubleshooting and collaborated with IT teams to maintain secure, high-availability data transmission between branch offices and central servers.Supported system implementation by deploying and monitoring new financial software, ensuring minimal disruption during rollouts.Drafted and maintained technical documentation for IT policies and procedures, enhancing compliance with regulatory standards and operational efficiency.Collaborated with cross-functional teams to ensure seamless system functionality, while mentoring and training team members on system usage and troubleshooting techniques.Managed incident response processes, identifying and resolving IT system issues to ensure continuity in critical banking operations.Optimized system performance by analyzing recurring issues, implementing proactive solutions, and improving overall IT infrastructure efficiency.

Kolkata, West Bengal, India

Developed and maintained Oracle PeopleSoft applications, ensuring functionality aligned with client business requirements and system specifications.Designed and implemented custom modules and enhancements to streamline processes within the PeopleSoft environment, improving operational efficiency for clients.Conducted unit testing, integration testing, and debugging to ensure the delivery of high-quality, error-free applications.Collaborated with cross-functional teams to analyze client needs and provide technical solutions tailored to specific business challenges.Provided technical documentation and training to clients and internal teams, supporting seamless system adoption and ongoing use.Participated in application performance optimization by analyzing bottlenecks and implementing improvements to enhance speed and reliability.Ensured compliance with organizational and industry standards, including data security and quality assurance protocols.

Master'S Degree, Electrical And Electronics Engineering

Bachelor Of Engineering - Be, Electrical, Electronics And Communications Engineering, 7.77

Activities and Societies: TutorGraduate Level examination