Neelesh Patil Email and Phone Number

As a Senior Business Consultant with extensive experience in budget management, process design, gap analysis, and business analysis, I have developed expertise in complex data analysis, logic implementation, and data manipulation skills. My experience spans across domains such as Lending, Retail Assets, Loan Originating System (LOS), Retail Loan Management System (RLMS), System life cycle, Retail Liabilities, AML, Compliance, and Settlement.At eClerx Financial Services Limited, I manage IT ticketing for client onboarding and IT support for Derivatives Market Infrastructure products like ATLANTIS, DOCS, ERECS, OCR, and DATABANK. I provide 24x6 IT support for clients across the globe and manage peak hours to maintain quick resolution to maintain the TAT. I have also been involved in new product development, user stories, testing, and liaising with vendors to neutralize visible system impacts due to change.My work at Mphasis Limited included designing and enhancing a centralized platform for State Bank of India's Retail Assets products like Personal Loan, Auto Loan, Two Wheeler Loan, and Education Loan. I documented function user's business processes and requirements for RLMS application and core system, prepared FSD documents, process flow designs, and requirement gathering with regulatory requirements and guidelines. I reviewed test cases, finalized them, and performed system testing on QA, SIT, UAT, and PVT on production environments.As a Business Analyst - Manager at HDFC Bank Limited, I worked on the development and implementation of CRMNext and Digital Application Platform (DAP) for Retail Liabilities and Retail Assets. I completed the digital account opening, insta account opening, VKYC journey for account opening, UIUX revamp, and insta funding for the account opened digitally. I also worked on Aadhaar-based ekyc, video Kyc, bureau-based journey for PL, and other government initiatives in the lending domain.I am highly skilled in stakeholder management, team handling, and aligning business teams for demo and PVT sign-off post prod MTP. I believe in simplifying processes to eliminate human errors, managing budgets, and providing end-to-end enhancements. I am always eager to learn new skills and technologies to stay updated and provide the best possible solutions to clients.I am currently based in Navi Mumbai, India, and I am always open to opportunities in business consulting, process design, gap analysis, and business analysis. Feel free to connect with me to explore potential collaborations.