Neelesh Ranjan Email & Phone Number

Bangalore, In

• Lectures and Workshops: Deliver, conduct workshops, and lead studio sessions on UX design principles, tools, and techniques.• Research Projects: Conducting and leading research in UX design, human-computer interaction, and related fields.• Event Organization: Organizing conferences, workshops, and seminars to foster knowledge exchange and networking

• Research- Collaborating with clients or project teams to define research objectives, scope, and methodology. Conducting various research activities to gather insights about users.• Design- Creating the structure and organization of content within a digital product. Developing low-fidelity wireframes or interactive prototypes to visualize the layout, flow, and functionality of a digital product

New York, New York, Us

• Ideation- Conducted UX ideation sessions and design sprints with designers, researchers, developers, and other stakeholders in a large corporate agile team environment working on inclusive design with a mission to make the brand accessible to diverse audiences. Led the generative research in this workspace.• Analysis- Conducted quantitative analysis of the omnichannel customer experience of large financial providers in the different domains like -Redesign, Acquire & Grow, Shop, Payments, and Borrow.• Design- Design layouts, interactions, and transitions around Citi.com product detail pages for both desktop and mobile devices. This led to a 40% rise in Hero engagement of Citi’s website in both desktop and mobile versions.• Testing- Evaluative Research (Usability Testing - Check the usability and success of UI mocks, analyze the patterns, and inform the Product team about the product detail page improvements and features) for both website and mobile in different domains- Payments, Wealth, and Shop segment. This led to a 55% increase in users' bank application rates for various products and a 64% rise in various Card applications especially.• Iteration- Analyze responses and synthesize insights to update the design and product team with recommendations from updates. Iterated the user flow according to the design recommendations coming from the research. With the help of these insights, the acquisition rate for Citi.com both in customers and prospects doubled during this time.• Strategy- Developed experience strategies through benchmark UI analysis in the Digital Engagement Segment while working with both the product team and upper-level management.• Guidance- Provided guidance to a team of assistant designers, researchers, and content writers through regular feedback sessions to enhance their design skills and problem-solving abilities.

San Francisco, California, Us

• Qualitative Research- Use diverse UX research tools to discover usability issues when volunteers search and apply for a project on Democracy Lab.• Quantitative Analysis- Observe and measure if users understand the app’s functionality and values, and users’ satisfaction when using the app while working with the design team

Worldwide, Oo

• Leadership- Served as a UX lead on a project focused on creating a new recruiting experience.• Research- Conducted quantitative and qualitative research techniques to understand the pain points of both candidates and the recruiter to generate personas and journey maps.• Design- Designed various strategic business frameworks and translated user data to create information architecture, and initial and high-fidelity wireframes.• Strategy- Developed a digital service aimed at bridging the gap between front-end candidates and back-end human resources, facilitating an interconnected job application system

Project Management- Created detailed, organized, and clear project plans and kept track of simultaneous fast-moving projects and timelines.• Research- Conducted product and user research of apparel brands' websites and apps for US and UK markets.• Visual Design- Gathered insights and developed graphics and visual design for men's product detail pages for five major brands-JC Penny.com, Walmart.com, H&M.com.• Branding- Create high-fidelity visual designs that incorporate branding elements and maintain a consistent user interface (UI) across the product

Bangalore, Karnataka, In

• Team Management- Responsible for market research, conceptualization, design, and branding for Ricky and Micky.com. Managed a team of designers in the branding and digital design for the deliverables.• Branding- Developed high-fidelity branding packages for the online and offline markets for the brand Ricky and Micky.• Strategy- Strategized new initiatives for the brand's online presence with the CEO to grow the company’s business by 50 percent• Leadership Assistance- Developed a training module for the induction of new people coming to the branding and digital department.

Dubai, Ae

• Research- Conducted qualitative research and quantitative research by visiting various benchmark brands online and offline for market and interviewing target customers.• Presentation- Created forecasts, brand experience research trend analysis, storyboards, event layouts, and merchandise curation for client presentations.• Cross Collaboration- Contributed to all major design projects and core product strategies for easybuyindia.com. Worked closely with the engineering team & pushed boundaries to bring ideas to reality.•Leadership- Led Initiatives to define the direction of product detail pages for the Men’s and Kids section on easybuyindia.com

Mumbai, Maharashtra, In

• Research- Conducted experiential analysis and developed a Visual plan for Central (shopping mall) having window design, the store layout, promotional brochures, brand arrangement, and cluster visual displays.• Design- Effectively communicate design concepts and rationale to stakeholders through presentations and documentation.• Guidance-Providing creative guidance and expertise for the visual direction of Brand.Central.com (now reliance retail.com

Master'S Degree, Design Management

Bachelor'S Degree, Apparel And Textiles