Neel Shah Email & Phone Number

Halifax, Nova Scotia, Canada

● Collecting, cleaning, and validating data from diverse sources to ensure accuracy and consistency, laying the groundwork for informed decision-making.● Developing efficient ETL processes to convert raw data into usable formats, facilitating seamless utilization across the organization.● Creating dynamic reports and dashboards using Power BI, enabling stakeholders to effortlessly monitor KPIs and business metrics.● Employing data visualization best practices to present complex information intuitively, fostering deeper insights and comprehension.● Analyzing data trends and patterns to unearth actionable insights driving strategic initiatives and business expansion.● Enforcing stringent data documentation and governance standards, staying updated with industry trends, and fostering cross-team collaboration to unlock data-driven enhancements. Furthermore, providing training and support ensures colleagues effectively leverage Power BI, optimizing its impact.

● Conducted thorough customer profile research and upsold tailored plans.● Listened to customers, resolved billing disputes, and ensured satisfaction with a 93% success rate.● Followed scripts, policies, and procedures for a hassle-free customer experience.● Learned and retained comprehensive knowledge of all company products and services to provide prompt and efficient responses to customer inquiries

Sydney, Nova Scotia, Canada

● Meal and ice cream preparation while maintaining excellent customer service. ● Upheld safety standards and cleanliness, resulting in a 0% safety incident rate. Along with managing the inventory efficiently, reducing waste by 15%.● Helping to order and stock received food supplies and equipment.● Taking customer's order.● Performing operations for opening and closing the store.

India

● Facilitated streamlined communication and alignment between the development team and clients to fulfill project requirements effectively.● Collected requirements from prospective clients and delivered intuitive solutions.● Conducted thorough system testing, identifying areas for improvement, and contributed insights for system implementation and maintenance.● Demonstrated exceptional troubleshooting skills, promptly resolving application errors and system-related issues to minimize downtime.● Played a pivotal role in establishing and maintaining system configuration elements in line with best practices and stakeholder approvals.● Proficiently managed Standard Operating Procedures (SOP) for multiple projects, resulting in a 20% boost in project efficiency.● Delivered excellent customer experiences characterized by fairness, friendliness, and courtesy, yielding a remarkable 95% client satisfaction rate.

Ahmedabad, Gujarat, India

Undertaken a training on Android concepts and developed the apps by Android Studio.

Post Baccalaureate Diploma, Business Analytics, 4 Gpa

Course Work: ● Predictive analysis: Data understanding, Data preparation, Feature selection, Linear regression, Logistic regression.

Bachelor Of Engineering - Be, Information Technology, 9.12 Cgpa Or 3.9 Gpa

I learnt the following core subjects in my academics: ● Operating systems. ● Programming languages (C, C++, Java, Advance Java). ●.

High School, Science

Ssc