Neelu Sachdev

Neelu Sachdev Email and Phone Number

Senior C.R.A. at Zenta @
Neelu Sachdev's Location
Mumbai, Maharashtra, India, India
Neelu Sachdev's Contact Details

Neelu Sachdev personal email

n/a
About Neelu Sachdev

Neelu Sachdev is a Senior C.R.A. at Zenta at TCS e-Serve International Ltd.. They possess expertise in bpo, transition management, mis, vendor management, team management and 10 more skills. Colleagues describe them as "Neelu was a star performer at all times.. She managed to stay consistent with her performance through months at a time. She got along really well with her team members and was quick in executing action plans. I wish Neelu all the very best in all her future endevaors."

Neelu Sachdev's Current Company Details
TCS e-Serve International Ltd.

Tcs E-Serve International Ltd.

Senior C.R.A. at Zenta
Neelu Sachdev Work Experience Details
  • Tcs E-Serve International Ltd.
    Quality Assurance Analyst
    Tcs E-Serve International Ltd. Nov 2011 - Present
    My Role as QA is as follows:Evaluate external recovery calls of vendors hired by Citibank TO audit given no. of calls and to give feedback to agentsConstant updating of core processto take part in call calibrationsTo be a team player with proactive approachTo motivate agentsTo take steps and bring necessary changes for processImprovementMake Kaizen Report to avoid errors and save time thus help company to get more business
  • Zenta
    Senior C.R.A.
    Zenta Jan 2006 - Nov 2011
    Monitoring third party collection calls for U.S based bank Capital one.
    View

Neelu Sachdev Skills

Bpo Transition Management Mis Vendor Management Team Management Quality Assurance Outsourcing Soft Skills Offshoring Project Management Call Centers Training Sla Service Delivery Performance Management

Frequently Asked Questions about Neelu Sachdev

What company does Neelu Sachdev work for?

Neelu Sachdev works for Tcs E-Serve International Ltd.

What is Neelu Sachdev's role at the current company?

Neelu Sachdev's current role is Senior C.R.A. at Zenta.

What is Neelu Sachdev's email address?

Neelu Sachdev's email address is ne****@****ail.com

What skills is Neelu Sachdev known for?

Neelu Sachdev has skills like Bpo, Transition Management, Mis, Vendor Management, Team Management, Quality Assurance, Outsourcing, Soft Skills, Offshoring, Project Management, Call Centers, Training.

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