I hold a Master's in Business Administration from Virtual University of Pakistan and a Bachelor's in Computer Science from University of the Punjab. My education has equipped me with a strong foundation in human resources and IT, which I have applied in various roles in the IT and hospitality industry.As the Executive Office Manager at Margala Hotel, I lead the coordination and management of all current projects and the work of the executive office. I work closely with the CEO and other heads of departments to ensure smooth and efficient operations, communication, and decision-making. I also handle the CEO's scheduling, meeting minutes, cash flow forecast, and POS software updates. Some of my achievements include securing a large contract with a multinational corporation, increasing the user retention rate by 25%, and implementing a new performance management system.I am motivated by challenges and opportunities to learn and grow, and I never give up on my goals. I value teamwork, leadership, and resilience, and I strive to create a positive and productive working environment. I also have professional editing and graphic designing skills, which I use to create and present reports and analysis. I am always eager to expand my knowledge and skills, and I have completed multiple certifications on emotional intelligence, building resilience, and embracing unexpected change.