Performance analytics, prebid campaign configuration and checks, account management, relationship coordination, and internal reporting, for Optima's programmatic demand partners with a Prebid and CTV integration.

- Managing high-level publishers, addressing internal demands with a focus on increasing the revenue of their websites.- Assisting my colleagues on a day-to-day basis with the goal of sharing knowledge and best practices so that they can apply the knowledge and help their publishers achieve good results.

- Analysis of publisher ad inventory to determine Ad Units with better performance and propose changes from there.- Configuration of the entire ad structure in DFP based on priorities where the publisher can benefit the most.- Configuration of Header Bidding, decision on the best ad placement and troubleshooting for errors and anomalies that occur during ad calls.- Execution of daily checks of Ad Unit metrics quality to ensure that the publisher's inventory is always filled… Show more - Analysis of publisher ad inventory to determine Ad Units with better performance and propose changes from there.- Configuration of the entire ad structure in DFP based on priorities where the publisher can benefit the most.- Configuration of Header Bidding, decision on the best ad placement and troubleshooting for errors and anomalies that occur during ad calls.- Execution of daily checks of Ad Unit metrics quality to ensure that the publisher's inventory is always filled according to the defined parameters and objectives.- Performance analysis and daily monitoring of the publisher to identify opportunities based on key metrics such as CPM, RPM, revenue per session, ads per page, and other indicators, and address them immediately.- Execution of monthly comparative reports and verification of historical data to provide trend analysis to publishers.- Audit of demand partners such as Google AdSense, Ad Exchange, Header Bidding Partners, and third-party demand sources to ensure that all impressions are accounted for.- Research of different strategies that can be used to further improve editor performance.- Proactive presentation of ideas to editors and collaboration with them on how these ideas can help them achieve their goals. Show less

- Provide customized support and maintenance to ensure customers' success in using our advertising system.- Develop strategies to continuously improve AdOps operations.- Responsible for implementing and testing the company's pioneering project, which involves connecting a client's Android and IOS app with a media buying and selling system. The goal is to enable local advertisers to advertise on the app in a more user-friendly and intuitive way, using a system similar to Google's DV360.

Customer service and internal demands, leading the team with definition of strategies and preparation of plans to ensure the execution of work with quality, thus ensuring customer satisfaction.

Programming and managing direct campaigns with Google Ad ManagerSettingsBased on the campaign briefing, I configure campaigns based on runtime, placement, delivery priority, audience segmentation and inventory occupancy, using advanced Google Ad manager tools that allow better use of unused impressions for inventory programmatic media.OptimizationDaily monitoring of the campaign, monitoring metrics such as click-through rate (CTR), delivery speed and bug fixes… Show more Programming and managing direct campaigns with Google Ad ManagerSettingsBased on the campaign briefing, I configure campaigns based on runtime, placement, delivery priority, audience segmentation and inventory occupancy, using advanced Google Ad manager tools that allow better use of unused impressions for inventory programmatic media.OptimizationDaily monitoring of the campaign, monitoring metrics such as click-through rate (CTR), delivery speed and bug fixes, ensuring compliance with the rules indicated by the advertiser and avoiding bonuses for delivery errors.ReportsCreate reports for the publisher or advertiser with detailed metrics and validated by the ad server, guaranteeing the payment of P.Is. Show less

Technical account manager.Assist customers' technical requests and resolve any technical issues.Create strong relationships with customers.Manage customer expectations and take them to maximum revenue potential.Track key account metrics.Communicate progress to internal and external stakeholders.Take initiatives to identify growth opportunities.

- Bring satisfaction to customers, providing them with an excellent support experience through channels (chat, telephony and email);- Carry out records of calls, opening complaints and requests;- Manage conflicts, proposing assertive solutions;- Guide customers regarding possible doubts, with clear and objective information, carrying out the approval and verification of registrations.

Supervise the classroom to maintain order and harmony in the place, assist when there are questions pertaining to the course attended by the student and guide so that the same is successful in the course of their learning.

Customization, with PHP, HTML and CSS in WordPress themes, for institutional websites and virtual stores. Configuration and maintenance of cPanel accounts.

Regularly carry out technical visits to ensure a good relationship with the customer, solving doubts relevant to the use of the system, implementation of the system, in isolated cases, to ensure effective service with new customers, remote support to system users, solving simple doubts.

Assist the machine operator, Gathering Machine, in the production of dozens of books and handouts, keeping the rhythm of work constant for the best production performance.

12-month contract through the selection process of CIEE (Enterprise-School Integration Center). Responsible for serving dozens of people daily, guiding and screening documents, such as transferring points, filing resources, checking points, issuing hundreds of notifications and traffic notices.

Delivery and filing of documents, payment of duplicates, monthly payment and movement of companies.