Neena Nandakumar

Neena Nandakumar Email and Phone Number

Business System Analyst @ University of Niagara Falls Canada
Canada
Neena Nandakumar's Location
Canada, Canada
About Neena Nandakumar

With over a decade of experience in IT, I have developed a strong foundation in application development, support, and business analysis. My career includes extensive experience at Volvo, where I specialized in supporting major truck systems and processes.🔹 Dedicated Experience at Volvo: Several years focused on business analysis, application development, and database support, contributing to the efficiency of large-scale truck systems.🔹 Agile & Strategic Management: Expertise in Agile methodologies and strategic management to enhance project delivery and innovation.🔹 Advanced Data Skills: Proficient in SQL, Power BI, and Tableau for effective data analysis and visualization.🔹 Global Client Collaboration: Proven ability to work with clients across multiple continents, including North America, South America, Europe, the UK, Australia, and East Asia.🔹 MBA from University Canada West: Equipped with advanced business and analytical skills, committed to ongoing learning and development.Based in Canada, I am passionate about leveraging data to drive business solutions and am always open to new opportunities for collaboration and growth.

Neena Nandakumar's Current Company Details
University of Niagara Falls Canada

University Of Niagara Falls Canada

View
Business System Analyst
Canada
Website:
unfc.ca
Employees:
278
Neena Nandakumar Work Experience Details
  • University Of Niagara Falls Canada
    Business System Analyst
    University Of Niagara Falls Canada
    Canada
  • Volvo Group
    Information Technology Business Analyst
    Volvo Group Feb 2017 - Dec 2022
    Bengaluru, Karnataka, India
    IT Business Analyst | Quote to Order Digital Delivery TeamProject – Contributed to improving and automating the quotation process for manufacturing custom-built trucks at Volvo and Mack factories globally.Domain – In-depth knowledge of automotive sales and order workflows, including vehicle configuration, order management, customization, and invoicing.Key Responsibilities:Collaborated with the Product Owner and Project Manager to prioritize the product backlog.Gathered, analyzed, and documented business requirements.Created current (As-Is) and future (To-Be) business processes.Documented user stories and defined acceptance criteria.Designed mockups, wireframes, and prototypes to enhance user experience (UX).Executed functional test cases and supported User Acceptance Testing (UAT).Prepared release notes to subject matter experts (SMEs) and end users.Managed user access and provided guidance to stakeholders post production.
  • Volvo Group
    Senior Application Engineer
    Volvo Group Apr 2014 - Jan 2017
    Bengaluru, Karnataka, India
    IT Application Support | Truck Sales Process (TSP) ProjectProject – Led efforts to streamline the sales lifecycle in the truck sales domain, optimizing multiple applications from dealer quotation placement to final truck delivery to customers.Key Responsibilities:Performed daily health checks and monitored applications, addressing user issues and resolving tickets within the agreed SLA.Created knowledge-sharing documents to streamline processes.Assisted the team lead by identifying areas for improvement.Worked closely with developers to provide early briefings on issues, leading to faster problem resolution.Supported testing, rollout, and post-production activities across different countries.Wrote queries to generate reports based on business requirements.Trained and onboarded new users to improve application usage.Applied debugging techniques to identify and resolve technical issues.
  • Volvo Group
    Software Engineer
    Volvo Group Oct 2013 - Mar 2014
    Bengaluru, Karnataka, India
  • Volvo Group
    Graduate Engineering Trainee
    Volvo Group Oct 2012 - Sep 2013
    Bengaluru, Karnataka, India

Neena Nandakumar Education Details

Frequently Asked Questions about Neena Nandakumar

What company does Neena Nandakumar work for?

Neena Nandakumar works for University Of Niagara Falls Canada

What is Neena Nandakumar's role at the current company?

Neena Nandakumar's current role is Business System Analyst.

What schools did Neena Nandakumar attend?

Neena Nandakumar attended University Canada West, Kerala University, Thiruvananthapuram, Kendriya Vidyalaya.

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