Neena Nandakumar Email and Phone Number
With over a decade of experience in IT, I have developed a strong foundation in application development, support, and business analysis. My career includes extensive experience at Volvo, where I specialized in supporting major truck systems and processes.🔹 Dedicated Experience at Volvo: Several years focused on business analysis, application development, and database support, contributing to the efficiency of large-scale truck systems.🔹 Agile & Strategic Management: Expertise in Agile methodologies and strategic management to enhance project delivery and innovation.🔹 Advanced Data Skills: Proficient in SQL, Power BI, and Tableau for effective data analysis and visualization.🔹 Global Client Collaboration: Proven ability to work with clients across multiple continents, including North America, South America, Europe, the UK, Australia, and East Asia.🔹 MBA from University Canada West: Equipped with advanced business and analytical skills, committed to ongoing learning and development.Based in Canada, I am passionate about leveraging data to drive business solutions and am always open to new opportunities for collaboration and growth.
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Business System AnalystUniversity Of Niagara Falls CanadaCanada -
Information Technology Business AnalystVolvo Group Feb 2017 - Dec 2022Bengaluru, Karnataka, IndiaIT Business Analyst | Quote to Order Digital Delivery TeamProject – Contributed to improving and automating the quotation process for manufacturing custom-built trucks at Volvo and Mack factories globally.Domain – In-depth knowledge of automotive sales and order workflows, including vehicle configuration, order management, customization, and invoicing.Key Responsibilities:Collaborated with the Product Owner and Project Manager to prioritize the product backlog.Gathered, analyzed, and documented business requirements.Created current (As-Is) and future (To-Be) business processes.Documented user stories and defined acceptance criteria.Designed mockups, wireframes, and prototypes to enhance user experience (UX).Executed functional test cases and supported User Acceptance Testing (UAT).Prepared release notes to subject matter experts (SMEs) and end users.Managed user access and provided guidance to stakeholders post production. -
Senior Application EngineerVolvo Group Apr 2014 - Jan 2017Bengaluru, Karnataka, IndiaIT Application Support | Truck Sales Process (TSP) ProjectProject – Led efforts to streamline the sales lifecycle in the truck sales domain, optimizing multiple applications from dealer quotation placement to final truck delivery to customers.Key Responsibilities:Performed daily health checks and monitored applications, addressing user issues and resolving tickets within the agreed SLA.Created knowledge-sharing documents to streamline processes.Assisted the team lead by identifying areas for improvement.Worked closely with developers to provide early briefings on issues, leading to faster problem resolution.Supported testing, rollout, and post-production activities across different countries.Wrote queries to generate reports based on business requirements.Trained and onboarded new users to improve application usage.Applied debugging techniques to identify and resolve technical issues. -
Software EngineerVolvo Group Oct 2013 - Mar 2014Bengaluru, Karnataka, India -
Graduate Engineering TraineeVolvo Group Oct 2012 - Sep 2013Bengaluru, Karnataka, India
Neena Nandakumar Education Details
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Master Of Business Administration - Mba -
Computer Science -
Science
Frequently Asked Questions about Neena Nandakumar
What company does Neena Nandakumar work for?
Neena Nandakumar works for University Of Niagara Falls Canada
What is Neena Nandakumar's role at the current company?
Neena Nandakumar's current role is Business System Analyst.
What schools did Neena Nandakumar attend?
Neena Nandakumar attended University Canada West, Kerala University, Thiruvananthapuram, Kendriya Vidyalaya.
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Neena Nandakumar
Business Development With Impact Hr Services | Senior And Mid Level Functions | Talent Pipeline Recruitment |Mumbai
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