I am a Senior Operations Strategy & Transformation Leader with over 16 years of experience driving organizational growth, performance, and profitability across global and high-impact industries. My expertise in executing cross-functional strategies that align with corporate objectives is complemented by a sharp ability to navigate complex situations. I effectively manage risks while identifying and executing the optimal path forward with unwavering resolve, even in the most challenging environments. I've successfully led initiatives in private equity with $1B assets, global retailers across 18+ countries, a leading global restaurant brand with revenues over $30B, cutting-edge software companies, national wholesalers & retailers, and national sports organizations.I began my career as an Operations Efficiency Consultant and quickly advanced to Vice President of a retail technology firm, overseeing sales, installation, support, and procurement operations. A key highlight of my early career was leading the successful installation of retail technology across 24 stores at the Miami Marlins' new stadium in 2011. Additionally, I managed and provided on-site support for the retail tech deployment at the Miami Open tennis tournament’s outdoor stores.At American Apparel, the CIO recruited me to manage their global retail portfolio across 18 countries during a pivotal leadership transition. As a key member of the turnaround team, I spearheaded the analysis, integration, and modernization of legacy systems, delivering over $100K in cost savings. I’ve also engineered strategic plans that propelled startups to multi-million-dollar valuations and led technology transformations that significantly enhanced the competitive positioning of leading retail firms.In the restaurant industry, I applied my retail expertise to manage technology deployments for an international restaurant brand, focusing on 3,400 locations across the US and Canada. I led a $40MM digital menu board project, managed the opening of over 450 restaurants in 2.5 years, and negotiated new processes and SLAs with 12 vendors. These efforts contributed to a 5% year-over-year sales growth and increased EBITDA per restaurant.As I look ahead, I am eager to lead a Transformation & Innovation team that drives strategic alignment, risk management, and operational excellence with Rhythm of Business. By fostering a think tank environment, the team can uncover and evaluate new opportunities that create a competitive advantage and drive sustained success for the organization.
Listed skills include Strategy, Management, Strategic Planning, Process Improvement, and 46 others.
