Senior Product Manager
Current• Designed and led the implementation effort to translate business rules for clients during SaaS upgrade cycles from custom Java code, to a configurable low/no-code application resulting in a 4-6 iteration reduction in implementation time per client.• Spearheaded the effort to develop a scalable attribute schema which can be used across different modules throughout the application resulting in a more scalable solution, and reduced startup costs for new applications across the company. • Led the initiative to transition workflow processes to a configurable, BPMN industry standard resulting in decreased configuration costs and enhanced user experience.• Designed the strategy to improve workflow performance analytics and metrics tracking utilizing integrated Amazon QuickSite dashboards. Among other things, this resulted in a 24% reduction in perpetually unresolved workflow steps.