“A Performance Driven Professional” with experience of nearly 8+ years in Operations Management, Client Relationship Management and Team Management. Deftness in handling teams for running successful operations & experience in developing procedures/service standards for business excellence.Solutions-driven, customer centric professional with abilities in handling all aspects of service functions. Gained sufficient knowledge of providing appropriate solutions for enhancing functional efficiency of the organization and achieving business excellence. Skilled in adopting a pragmatic approach in improvising on solutions, resolving complex business issues and generating profitability.Excellent communication and organizational skills with proven abilities in team management and customer relationship management.
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Assistant ManagerMangalam Textiles May 2019 - PresentIndia -
Assistant Manager Sales And OperationsMangalam Textiles May 2019 - PresentDelhi, India -
Team Manager Modern TradeIntex Technologies India Ltd Sep 2016 - PresentDelhi Area, IndiaCompletes store operational requirements by scheduling and assigning employees; following up on work results.Maintains store staff by recruiting, selecting, orienting, and training employees.Maintains store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.Ensures availability of merchandise and services by approving contracts; maintaining inventories.Formulates pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales; studying trends.Markets merchandise by studying advertising, sales promotion, and display plans; analyzing operating and financial statements for profitability ratios.Protects employees and customers by providing a safe and clean store environment.Determines marketing strategy changes by reviewing operating and financial statements and departmental sales records.Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.Maintains operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.Contributes to team effort by accomplishing related results as needed.
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Store Manager At Intex Technologies India LtdIntex Technologies (India) Ltd. Nov 2013 - Aug 2016Tgip Mall NoidaCompletes store operational requirements by scheduling and assigning employees; following up on work results.Maintains store staff by recruiting, selecting, orienting, and training employees.Maintains store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.Ensures availability of merchandise and services by approving contracts; maintaining inventories.Formulates pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales; studying trends.Markets merchandise by studying advertising, sales promotion, and display plans; analyzing operating and financial statements for profitability ratios.Protects employees and customers by providing a safe and clean store environment.Determines marketing strategy changes by reviewing operating and financial statements and departmental sales records.Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.Maintains operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.Contributes to team effort by accomplishing related results as needed. -
Store Manager At Tata Teleservices Ltd.Tata Teleservices Ltd. Sep 2010 - Sep 2013Netaji Subash Place Pitampura Delhi-110034ensure customer satisfactionmaintain inventories at appropriate levelspromote sales and services of company productscomplete accounting and paperwork associated with daily sales activitiesset individual performance standards for your teamfacilitate training and education sessions to increase team effectivenessinspire team to achieve resultshandle escalated or sensitive customer issues as neededestablish work schedules and staffing requirementsconsultative sellingbudgeting and schedulingability to motivate and train -
Customer Care ExecutiveIntouch Solutions Pvt. Ltd. Jan 2010 - Jun 2010taking the call of the customer and provide the best solution of his issues,raise customer complaints to the concern team,reslove the customer complaints on call,daily achieve the call target,call quality,average call time
Neeraj Chauhan Education Details
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Bachelor Of Commerce - Bcom
Frequently Asked Questions about Neeraj Chauhan
What company does Neeraj Chauhan work for?
Neeraj Chauhan works for Mangalam Textiles
What is Neeraj Chauhan's role at the current company?
Neeraj Chauhan's current role is Assistant manager sales and operation.
What schools did Neeraj Chauhan attend?
Neeraj Chauhan attended Delhi University.
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