More than 6 years OSS / BSS experience in Telecom IT sector with specialization in Telecom, Cable & Media, Convergent Mediation, SAP Convergent Charging & Billing.Good hands on experience on Digital Route’s Mediation Zone in both real-time and passive implementations. Expertise in requirement Analysis, Designing, Development, Unit testing, Support to Testing team & delivering the product to Production.Sound Knowledge of Analysis Programming Language, Ultra Definition Data Language [ASN.1, Binary, ASCII, XML] & shell scripting.Having Good knowledge of Mediation Migration .Good Knowledge of SAP Hybris Billing, SAP Convergent Charging, SAP CRM, Diameter, Radius protocol, Unix, Oracle.I have good customer facing experience. I worked here with many operator's globally , Including Vodafone UK, Telus Canada , ooredoo Myanmar, Wipro , Asian Paint , Cognizant , Reliance Jio,CTM (Macau).Extensive ability of troubleshooting, Team building & leadership skills. Experience in customer experience management and system integration. Collaborated with users on business needs, implementation status, demonstrations & system readiness.