With over a decade in the U.S. healthcare sector, I bring extensive expertise in claims adjudication and team management. My career began as a Claims Adjudicator at Concentrix Daksh and Capgemini, where I honed my skills over nearly five years. Since 2019, I have been with Finthrive currently as an Assistant Manager in the Contract Loading Department. In this role, I lead a dedicated team in reviewing and converting hospital-insurance contracts into software systems. I also manage escalation calls, address customer complaints, allocate cases efficiently, and oversee the case lifecycle to meet turnaround time (TAT) requirements. My background reflects a strong commitment to improving processes and ensuring high-quality outcomes in healthcare administration.