I am driven by a passion for excellence and a commitment to thriving in competitive and growth-oriented environments. My goal is to leverage my skills to contribute to both organizational and personal development. In my role as a Training Coordinator at NIIT, Gurgaon, a market-leading managed training service company with over 37 years of experience, I provided 24*5 training administration support to top companies across EMEA, NAM & APAC regions. This involved managing end-to-end training services tailored to diverse customer needs. I excelled in issue resolution, meticulously documenting cases in ERP systems, and collaborated closely with clients to ensure seamless training scheduling.My journey also encompasses hands-on experience in financial intermediation. With a keen eye for detail, I adeptly managed accounts, prepared tax returns, administered payrolls, audited financial information, and compiled comprehensive reports, including financial statements. My proficiency extends to effective team management, workload distribution, and meeting deadlines.In my current role at Peers Quality Assurance Limited, I continue to build on my expertise by contributing to seamless certification management. With a focus on precision and efficiency, I'm excited to play a vital role in ensuring quality excellence.Passionate about fashion and travel, I believe in embracing diverse experiences that enrich both personal and professional growth. Let's connect and explore the exciting possibilities!
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Customer Success ManagerSafeintelBurntwood, Gb
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Office AdministratorPqal (Peers Quality Assurance Ltd) Jun 2023 - PresentWalsall, England, United KingdomSummary:Experienced Office Administrator adept at driving seamless Quality Assurance operations. Proven expertise in POEMS Data Entry, Surveillance Audit Reviews, and certification procedures. Strong communicator with advanced time management and decision-making skills.Responsibilities:Certification Management:-Efficiently onboard clients into POEMS, ensuring accurate data entry.-Coordinate project additions in the POEMS system for streamlined tracking.-Process re-audit applications and allocate NACE codes, ensuring compliance.-Conduct scope reviews and calculate audit times for optimal resource allocation.Audit Oversight:- Manage scheduling and allocation of Stage 1 and Stage 2 Audits.-Skillfully allocate and schedule Surveillance, Re-Audits, and Special Audits.-Review surveillance audit outcomes, providing actionable insights.-Coordinate takeover, transfer, and validation audits for seamless transitions.Contract and Documentation:- Prepare contracts outlining terms for certification services.- Handle change requests, accommodating evolving client needs.Operational Efficiency:- Oversee stationery stores, ensuring uninterrupted operations.- Assist in invoicing and payments, contributing to financial management.Adaptability and Collaboration:- Flexibly undertake tasks as directed by management to meet evolving requirements. -
Recovery AssistantIkea Feb 2022 - Jun 2023Hammersmith, England, United KingdomAs a Recovery Assistant at IKEA, my primary responsibility was to ensure that the sales floor was always fully stocked, clean, and organized. This included restocking and rearranging merchandise, processing returns and damaged items, and monitoring inventory levels. I was also responsible for ensuring that the store remained safe and welcoming for customers by monitoring and addressing any safety hazards or customer concerns.Achievements:• Processed returns and damaged items efficiently, ensuring that customers received prompt and satisfactory service and minimizing losses for the store.• Monitored inventory levels and communicated with management to ensure that products were always in stock and available to customers.• Demonstrated excellent customer service skills, actively engaging with customers to ensure that they had a positive experience in the store and addressing any concerns or issues promptly and professionally.• Maintained a safe and welcoming environment for customers, promptly addressing any safety hazard. -
Store AssociateTk Maxx Oct 2021 - Jan 2022Tottenham, England, United KingdomDescription & Responsibilities: As a Store Associate at TK Maxx, my primary responsibility was to ensure that products were properly displayed before the store opened. I organized merchandise on shelves and restocked them when they became empty, ensuring that the store always looked neat and presentable. I was also responsible for finding and retrieving store merchandise for customers and advising them on particular products or services.Achievements:• Maintained a clean and organized store by regularly organizing and restocking merchandise, resulting in positive feedback from customers and increased sales.• Developed a strong understanding of product lines, enabling me to provide accurate advice and recommendations to customers.• Consistently met or exceeded sales goals through effective communication with customers and a proactive approach to selling.• Demonstrated excellent customer service skills, leading to positive feedback from customers and building a loyal customer base for the store.• Worked collaboratively with team members to ensure a positive and productive work environment, helping to build a strong and cohesive team. -
Training CoordinatorNiit Limited Jan 2021 - Sep 2021
Neeraja Tj Education Details
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Finance & Marketing -
Commerce With Computer Application
Frequently Asked Questions about Neeraja Tj
What company does Neeraja Tj work for?
Neeraja Tj works for Safeintel
What is Neeraja Tj's role at the current company?
Neeraja Tj's current role is Customer Success Manager.
What schools did Neeraja Tj attend?
Neeraja Tj attended Dcsmat Institutions, Kerala, India, Mes Asmabi College, Kodungallur.
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