As the Vertical Head Business Technology - Digital at IndiGo, India's largest airline, I am responsible for driving the digital strategy and innovation for the company, leveraging my 26+ years of IT experience and multiple certifications in agile, TOGAF, ISTQB, and ITIL. My mission is to enhance the customer experience, operational efficiency, and business performance of IndiGo through digital solutions and platforms.I have a strong background in program and delivery management, vendor management, ADM, right sourcing strategy, and IT consulting, with a specialization in the travel, transportation, and hospitality domain. I have worked extensively with stakeholders in all major geographies, including North America, Europe, ME, and Australia, and have built and developed strong relationships with clients, vendors, and partners for strategic planning and tactical execution. I have also led several large-scale and complex projects in Airline DCS and Aircraft MRO systems and processes, delivering value and quality to the business.