• Implemented machine translation and speech-to-text in localization workflows, resulting in a 20% efficiency gain within three months.• Served as the operations SME for integrating OOONA Manager cloud platform, providing support to developers and the integration team.• Collaborated with cross-functional teams and stakeholders to develop a roadmap for product enhancements and features, effectively communicating updates, progress, and timelines to EVP and senior… Show more • Implemented machine translation and speech-to-text in localization workflows, resulting in a 20% efficiency gain within three months.• Served as the operations SME for integrating OOONA Manager cloud platform, providing support to developers and the integration team.• Collaborated with cross-functional teams and stakeholders to develop a roadmap for product enhancements and features, effectively communicating updates, progress, and timelines to EVP and senior management.• Wrote use cases and guided engineers and developers through requirements.• Participated in design reviews and offered valuable insights for the development of new features.• Prioritized features and enhancements for phase 1 rollout based on strategic goals and user feedback.• Identified project plan pitfalls during platform integration, proposing solutions to increase security and productivity. Recommendations included refining the purchase order approval process and creating a profit/loss dashboard for senior management.• Managed multiple teams throughout the project lifecycle.• Improved feature adoption and usage by measuring key metrics, analyzing data, and implementing product iterations and improvements. Show less

• Led research and development efforts in subtitling/localization trends and technologies, conducting testing and feasibility studies on various toolsets.• Conducted market research on automation tools and identified over 20+ providers in the field.• Coordinated testing and evaluation of speech-to-text and machine translation engines for integration into workflows.• Delivered recommendations to stakeholders on suitable Neural Machine Translation and Speech-toText engines… Show more • Led research and development efforts in subtitling/localization trends and technologies, conducting testing and feasibility studies on various toolsets.• Conducted market research on automation tools and identified over 20+ providers in the field.• Coordinated testing and evaluation of speech-to-text and machine translation engines for integration into workflows.• Delivered recommendations to stakeholders on suitable Neural Machine Translation and Speech-toText engines based on test results, developing an implementation roadmap for the proposedtechnologies.• Effectively communicated complex data findings and insights to both technical and non-technical stakeholders through clear reports, presentations, and visualizations.• Designed test cases, conducted unit testing, and provided user support during UAT.• Gathered user feedback and conducted research to deeply understand user needs, ensuring a usercentered approach in localization product development.• Evaluated the OOONA Manager platform and provided management with recommendations based on findings.• Supported training on new workflows, standardized training methodologies, and audited existing workflows to identify and implement best practices. Show less

• Managed a team of 25+ project coordinators, overseeing day-to-day operations, performance, and training needs.• Handled functions under Digital product for clients such as Warner, Disney, Universal, Sony, HBO, and MGM.• Completed one of the large localization orders of over 20,000 streams for Disney+ APAC launch within the provided timelines.• Generated daily reports and monitored clients' progress through the Table Dashboard.• Fostered team morale and built strong… Show more • Managed a team of 25+ project coordinators, overseeing day-to-day operations, performance, and training needs.• Handled functions under Digital product for clients such as Warner, Disney, Universal, Sony, HBO, and MGM.• Completed one of the large localization orders of over 20,000 streams for Disney+ APAC launch within the provided timelines.• Generated daily reports and monitored clients' progress through the Table Dashboard.• Fostered team morale and built strong relationships to create a cohesive and high-performing unit in a fast-paced, high-productivity environment. Show less

• Created and maintained process and work instruction documents based on changing workflows and client requirements.• Defined workflows and deliverables for incoming projects.• Managed user acceptance testing and coordinated 25+ UAT sessions for the Sfera platform, providing comprehensive testing results and feedback for quicker resolutions.• Prepared enhancement requests for the innovation team to improve existing tools and workflows.

• Allocated work based on timelines and volume.• Conducted training sessions on new processes for the team.• Received the Laoshi Award for training and mentoring new onboards in the newly opened Deluxe facility in Pune.• Assisted the SME in testing new software features and enhancements.

• SEO articles for specific primary and secondary keywords.• Research on various keywords provided by the client.