Neeraj Lamba Email and Phone Number
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Professional Synopsis* Dynamic Process Executive with rich experience of over 14+ Years in the entire spectrum of BPO/KPO related functions for diverse range of processes, products / services, Management Reports, Excel, Access, SAS, RWA, Regulatory Reporting, Change & VBA.*
Macquarie Group
View- Website:
- macquarie.com
- Employees:
- 16295
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Associate DirectorMacquarie Group May 2024 - PresentGurugram, Haryana, IndiaGroup Treasury: Risk, Data & Digital -
Vice PresidentMacquarie Group Aug 2019 - May 2024Gurgaon, Haryana, IndiaProject & Transformation, Group Regulatory Reporting -
Vice PresidentRbs Dec 2016 - Aug 2019Gurgaon, Haryana, IndiaRegulatory Reporting -
Assistant Vice PresidentRbs Jul 2016 - Nov 2016Gurgaon, Haryana, IndiaRegularly Reporting, System & CI -
Senior ManagerRbs Oct 2014 - Jun 2016Gurgoan• Handling CI & SAS Support team (responsible for production support to 40+ FTEs)• Automation of projects using Excel, SAS, Access & VBA to save time and reduce the manual dependency and enhance control checks.• Migrate the manual sourcing feed to new process to enhance the DQ and save manual efforts• Calculate Non Model Market Risk for various market products• Monitor adjustment Four Eye check and EUDA maintenance for COE• Review the existing open Adjustments and build strategic fix to close permanently• First Point of contact for all new projects and Changes• Review the existing process and identify the scope of improvement• Understand new process, simplify and handover to BAU• Review and validate the Calculation Logic coming from System and Build Pre/Post Adjustment controls to reduce issues• Add/Amend the validation tool logic to align with Reg requirement.• Execute adhoc projects to identify and fix the possible RWA savings transactions.• Understand any changes to the risk system and any impact this may have on the monthly reporting process. • Overseeing the existing reconciliation processes in relation to the data sourcing completed by local country Finance teams and resolving reconciling issues.• Analyse issues caused by data sourcing through to the Basle II calculator and providing effective communication of issues to relevant teams for resolution.• Liaise with key contacts on all project activity, including Finance, Risk, IT, Operations• Ensure smooth completion of ME Basel 2 reporting within set month end deadlines• Maintenance and improvement of all MS Access/SAS project used by the team. -
ManagerRbs Apr 2013 - Oct 2014Gurgaon, Haryana, IndiaRegulatory Reporting -
Assistant ManagerRbs Oct 2011 - Mar 2013Gurgaon, Haryana, IndiaRegulatory Reporting -
Lead Associate (Management Information Group)Citigroup Global Markets (I) Pvt Ltd. Oct 2006 - Sep 2011Job Profile:* Handle end to end operational activities of MIG Team* Raise business requirement for enhancement in survey tool and follow up with vendor* Generate reports for Internal/External Surveys by maintaining the confidentiality of data* Automate the reports for internal/external clients using VBA codes as per the requirement* Setup new Management Reports (Automated Feed and Process/logic)* End to end execution for Ad-hoc Management requests* Authenticate and validate all the bugs/enhancement for Data Central for Publications work flow* Handle all the queries regarding Publication work flow retrieval/reports.* Responsible for UAT of all the Fix and Enhancement for publication work flow* Training for all the team in Mumbai on Best practices (Do’s and Don’ts)Process Developed & Implemented:* End to End execution of CIRA Head Count Application (Logic, Process and Automation) for COO CIRA. Includes 15 different reports on real time data. Also available for Business Unit Managers based on the entitlement. (Using Excel as front end and Access as back end)* Scorecard for Analysts on basis of 6 guidelines violated during publications* Excel VBA application to download 1000 of attachments from emails and action automatically* Collaborative Research Monitor for management to show collaboration between analysts of different regions, sector and departments* Company Initiation Tool using Excel VBA for Data Admin team to ensure 0% communication error* Excel Application to capture work Log for Risk, Distribution and Data Admin team with automated reports for managers* Reduced survey taking time by 60% by introducing a new web based survey logic. Established guidelines to standardize survey questions and answer ratings.* Reduced Internal CIRA Survey cost by 70% by converting pairing survey to one page survey* Created and administrated more than 300 web based surveys for CIRA. -
Team MemberReliance Infostream Dec 2003 - Oct 2006Job Profile:• Generate the Reports and Out calling/IVR Data for Broad Band Customers• Monitor the Dunning Process & generate the updated files from Finnone (Restriction, Restoration & Payment ) and make it available for different Dunning steps• Send confirmation to SMS team post SMS Validation & Barred Portal Updating for SMS Relay• Generate the List of MDNs based on Finnone & MACD restoration and send to flash team for Flash removal• Generate the Wrong OG Barring Report for as per Credit Policy• Generate the IVR files and upload in IVR to start the IVR Out-call & Monitor the same to ensure that 3 round of calling happen at an interval of 3 hrs• Generate the Out-calling and IVR tracker to monitor the Total Dials, Successful Calls, unsuccessful for the day. And take the necessary action to improve the same.• Generate the IVR report post out-calling and upload interaction in the ICCM tool• Solve the escalation of Circles regarding Dunning and if required make the necessary changes in Dunning Process based on Process or Client Requirement.• Generate the Circle wise Dunning Status Report• Generate the Monthly Collection Project Performance MIS.• Co-ordinate with Internal Team & technology team for various Dunning activity (SMS, Flash, IVR & Outcall) for data requirement.Process Implemented:• Identify the Missing Consumer Dunning Activities• End to End validation and Implementation of ICCM in Contact Center Dunning process• Identify the Duplicate Flash upload within the Dunning Process• Agent PMS system based on Out-Calling, Promise to Pay and Conversion of Promise to Pay.• Interactions upload process for PD Un-success calls and IVR Calls in ICCM• Weekly Analysis of barring based on Finnone restrictions• Monitoring of Paid Visible in System & evening payment scrubbing activity and Calling List availability for Circle MIS• Automated various manual processes to reduce the time frame for executing the process and save man-power
Neeraj Lamba Skills
Frequently Asked Questions about Neeraj Lamba
What company does Neeraj Lamba work for?
Neeraj Lamba works for Macquarie Group
What is Neeraj Lamba's role at the current company?
Neeraj Lamba's current role is Associate Director at Macquarie Group.
What is Neeraj Lamba's email address?
Neeraj Lamba's email address is ne****@****rbs.com
What skills is Neeraj Lamba known for?
Neeraj Lamba has skills like Access, Sharepoint, Data Analysis, Vba, Mis, Business Analysis, Microsoft Excel, Sql, Team Management, Analysis, Vendor Management, Quality Assurance.
Who are Neeraj Lamba's colleagues?
Neeraj Lamba's colleagues are Bailey Pattison, Ca Priyanka Tiwari, Daniel Senkowycz, Arina Ochirova, Himani Nandedkar, Taranjeet Singh, Valerie Stuart.
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