Neeraj Sen Email & Phone Number

Cambridge, Ma, Us

• Delivered multiple Data Transformation programs such as Tableau implementation and Certified Traffic Data resulting in real time actionable intelligence and accurate customer billing.• Delivered Contractor Management Program including Contractor Connect integration and development of new Contractor/Consultant policies.• Delivered multiple enhancements on Analytics and Financial Planning programs including transformational bottoms up SWCAP forecasting, and PO process enhancements leading to significant positive financial impact.• Migrated Cast Iron to Copy Storm middleware for timely Salesforce Data access.• Currently leading multiple Security Programs such as CyberArk vaults, Vulnerability Management, Code Scanning, Endpoint Security, Network Threat Protection, Enhanced Device Posture resulting in significantly improved Threat Surface. Also responsible for migration to industry leading Zero Trust products.

Kista, Stockholm, Se

• Managed cross-functional program for Ericsson Network Engineer, including budget, investment, in-house development (Agile/Scrum), third party vendor products/contractors, deliveries and support for this Planning and Engineering solution with ESRI Geospatial Mapping in use by Wireless and Telecom providers worldwide. • Consistently performed on or under budget and delivered feature commitments on time. Developed estimation and risk assessment models, program metrics and KPIs, created program dashboards and governance structures, and reported program status at Corporate Ops reviews.• Generated incremental customization business via field to augment program revenue source due to reduced Corporate R&D funding. Prepared RFP responses and tracked business to close/deliver. • Conducted Agile/Scrum assessments for several other groups in Telecom OSS/BSS Division. Evaluated SaaS/IaaS readiness for On-premise products. Consulted on product conversions for cloud deployments. Worked on multiple ICT projects for OSS/BSS.• Led several site-closing, staffing and knowledge transfer projects from beginning to end to result in major cost savings at multiple worldwide locations US, Ukraine, Hungary and India

• Consulted with US clients on business development for global development models and best practices for offshore development centers.• Consulted with technology companies on application/infrastructure projects with an emphasis on success with Agile/Scrum methodology.

Hoboken, New Jersey, Us

• Led worldwide R&D Operations for SaaS Contact Center Suite provider capable of managing distributed agent workforce. Responsible for .NET based core development and for all SaaS applications such as Speech Recognition, workflow management, and Mobile and Social Media applications. Introduced in-memory associative search technology-based Business Intelligence Analytics (QlikView). Transformed culture to Agile/Scrum and developed a partner eco-system.• Managed complete lifecycle of products/SaaS services. Led multi-disciplinary global organization including development, SQA, architecture, UX, partner programs, product owners and program management. Developed and introduced fast deployment/installation strategies in a multi-tenant SaaS environment.

Lowell, Ma, Us

•Turned around custom engineering business by establishing cross-organizational processes and solid engineering practices. Delivered multiple concurrent projects with varying complexity. •Rescued long-term, large state government project with unclear scope. Negotiated and secured customer acceptance avoiding contract penalties.•Introduced methodology for portable/re-usable custom development.•Lead multiple core development teams.•Started Global Group enabling company to expand globally. Delivered the first Chinese version. Established guidelines for future global software development.•Developed multi-year engineering off-shoring strategy. Conducted due-diligence on acquisitions. Managed expansion of a newly acquired Offshore Development Center.•Implemented Agile/Scrum methodology.•Directed mission critical engineering applications including Source Control, Defect Tracking and Agile/Scrum. •Created savings in excess of $1 million through server virtualization.

Directed a 50 personnel worldwide organization with a $3M budget developing products generating over 80% of company revenue. •Re-organized and staffed up the organization. Established metrics and performance tracking against deliverables and budget. Created a self-funded professional group for rapid response to special features for large customers. Delivered three major releases on time and within budget.•Introduced process improvements such as: Hotfix and Service Packs, Escalation procedures, Change Review Board, Quality metric measurements, Product and Program Lifecycle process.•Led a cross-functional team to resolve serious issues, resulting in saving a critical major account.•Synchronized local engineering processes with the offshore development group. Transitioned all sustaining engineering overseas to get round the clock support and to gain overall cost advantage.

Armonk, New York, Ny, Us

Lead, staffed up, and managed a development and product management organization. •Defined feature set for IBM Rapid Developer based on industry/competitive knowledge and customer feedback. Guided, monitored, and tracked projects through QA, documentation, training, beta, announcement etc., leading to multiple general releases.•Introduced license key based features activation/de-activation.•Evaluated of new technologies, defined product versions/packaging, marketing collaterals, performed demos at shows, and made key customer/prospect/analyst/investor presentations.

Us

Lead, staffed up, and managed a distributed systems and network operations/support organization. · Evaluated and deployed multiple system management (e.g., Tivoli, Spectrum, Netcool) tools for 24x7 monitoring and performance/asset management across 12 data centers.· Managed vendor relations/contracts with all connectivity vendors for provisioning circuits/services.· Directed several infrastructure projects via multiple project managers.· Developed first e-commerce product based on Open Market platform and rolled out SaaS service

Mba, Global Strategy

Msee, Electrical Engineering, Computer Science

Bachelor Of Engineering, Electrical, Electronics And Communications Engineering