Neerja Juneja Bajaj work email
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Neerja Juneja Bajaj personal email
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👋🏼 I am passionate, strategic, results-driven and transformative product leader with experience in B2B and B2B2C SaaS products both at startups and Fortune 500.♣︎ Accomplishments:☞ Taking products like OneTalk (Verizon) from innovation to launch to 200M/year growth. ☞ Transforming RTS from a service company into product led company by building repeatable and predictable services products and customer experiences focused on increasing revenue by 20% and margins by 5-10%☞ Driving digital transformation at Verizon enabling operational efficiency, scale, accountability and predictability.☞ Driving horizontal growth strategy at Avaya through common platform, enabling customer feature development and delivery velocity.♣︎ Leadership PhilosophyI embody leadership through the "3H" principle - Humility, Honesty, and Hunger. My approach centers on fostering diverse teams that are stronger together, promoting transparency, collaboration and cultivating an environment of continuous learning and growth.♣︎ Ideal EnvironmentMy ideal professional arena is within small to medium sized tech-led or tech-enabled SaaS based companies. I thrive on driving product-led strategies that bring tangible results and market impact.♣︎ Social ImpactI am deeply committed to making a difference. I am actively seeking a board position with a non-profit focused on educational equity and mental health. Currently, I engage with these causes through volunteering at local schools, contributing to NAMI's strategy board and through town's elected Diversity, Equity and Inclusion advisory committee.♣︎ Passion Beyond WorkI am captivated by the allure of the great outdoors. My hiking journey has led me to local mountains and even a 15k feet mountain in the Himalayas. I find inspiration in the grandeur of nature and aspire to return to those majestic peaks.Let's connect and explore ways to collaborate, innovate and create a lasting impact together.Neerja Bajaj(781)608-5029njbajaj27@gmail.com
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Founder - ConsultantProductmindfulBoston, Ma, Us -
Vice President, Product And InnovationBrivo Sep 2023 - PresentBethesda, Md, Us -
FounderProductmindful Mar 2023 - PresentProductMindful.com -
Chief MemberChief Nov 2022 - PresentNew York, Ny, Us -
Head Of Product ManagementRecycle Track Systems Mar 2022 - May 2023New York, UsBuilt a customer-first product management team to focus on scale, transformation and profitability Built a customer-first product management team to focus on scale, transformation and profitability in a privately-owned late series startup. Transformed services mindset to Product mindset. • Increased operational margins by 35% by using sensors (Pello) that deploy edge AI/ML to digitize and connect waste management processes and analytics.• Increased Sustainability services revenue by 5x, from 200k to 1M in 6 months through focused definition of company's vision, productization of services and Social Media Engagement.• Decreased customer ticket volume by 2x by providing a web and mobile app, optimization of customer journey and voice of the customer program.• Built an agile framework with data driven product roadmap and prioritization.• Leaving to pursue more product related work. -
Senior Director, Product Manager, Onecloud CxAvaya Nov 2020 - Apr 2022Morristown, New Jersey, UsResponsible for Customer Journey, Revenue Enablement, Delivery Velocity, Portfolio Management• Set up a Cloud Enablement team to develop the framework and drive go to market in a repeatable, efficient, and automated manner. • Drove customer experience, journey, and optimization - from awareness to growth across various stages of product enablement - offer definition, sales, service delivery, support, and customer success, using data and customer feedback (VoC) increasing customer retention, lowering tickets, and enabling customer growth.• Led development and adoption of common cloud services framework to support customer lifecycle. -
Director Of Product ManagementAvaya Jan 2019 - Dec 2020Morristown, New Jersey, UsResponsible for OneCloud Unified Communication and Digital first, AI integrated Private Contact Center solution.• Worked as the GM for the offer, defining the offer, optimizing delivery, driving knowledge transfers, security and compliance certification, platform, and feature roadmap.• Responsible for revenue target of 200M in 5 years.• Reduced solution delivery time by 50% through automation, definition, and process optimization. -
Sr. Manager, Product ManagerVerizon 2014 - 2019Basking Ridge, Nj, UsLed a high-caliber product team to design, develop and successfully launch OneTalk, first enterprise business product for Verizon Wireless, on track to meet its revenue projections of 100M per year by 2020; managed team velocity and created a culture of innovation, accountability, and execution.• Championed customer’s viewpoint by collecting and analyzing feedback from multiple touchpoints and increasing mobile application rating by two points in one year.• Optimized pricing plan and Go to Market (GTM) strategy in partnership with Marketing and Sales to grow the B2B sales channel revenue by 3% month over month in 2018.• Innovated new business opportunity in healthcare vertical. • Incorporated Agile methodology for inhouse and vendor development which provided transparency, delivery predictability and enabled launch of five major feature enhancements within 18 months post initial product. launch. -
Manager, Product DevelopmentVerizon Jan 2009 - Jan 2014Basking Ridge, Nj, UsDesigned and development of SaaS based product, an innovative joint enterprise product offering between Verizon and CISCO, deployed, and offered as public cloud solution with a worldwide customer base and current revenue of $3M/month and 45% profit margin. Managed delivery impediments, risks, issues across companies and cross continents to keep the product cost within budget and on-time.• Increased overall product revenue by 3% by introducing web-portal to enable customer self-service and feature based billing.• Enabled on-time launch, securing Verizon a position in top right of Gartner’s Collaboration Services quadrant. -
Senior Product ArchitectVerizon 2003 - 2009Basking Ridge, Nj, UsRe-invented the end-to-end product, architecture and process for Verizon’s VoIP offering; oversaw business process and SLA improvements to drive growth for an existing product with 250k subscribers. Process and system efficiencies were adopted for all enterprise product space saving company over 1B in capital expenditure.
Neerja Juneja Bajaj Skills
Neerja Juneja Bajaj Education Details
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University Of MarylandApplied Computer Science
Frequently Asked Questions about Neerja Juneja Bajaj
What company does Neerja Juneja Bajaj work for?
Neerja Juneja Bajaj works for Productmindful
What is Neerja Juneja Bajaj's role at the current company?
Neerja Juneja Bajaj's current role is Founder - Consultant.
What is Neerja Juneja Bajaj's email address?
Neerja Juneja Bajaj's email address is ne****@****zon.com
What schools did Neerja Juneja Bajaj attend?
Neerja Juneja Bajaj attended University Of Maryland.
What skills is Neerja Juneja Bajaj known for?
Neerja Juneja Bajaj has skills like Telecommunications, Product Development, Strategic Planning, Executive Negotiations, Management, Tactical Operations, Voip, Customer Experience, Enterprise Software, Vendor Management, Architecture, Business Process.
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