Analyzes records and CRM system management, to identify actionable strategies that optimize firm results and support the CEO in making informed business decisions. Ensure compliance with USCIS/immigration law to ensure that our company’s content remains relevant & up-to-date

As a results-driven professional focused on optimizing operations and enhancing user experience, I manage records and CRM systems to develop strategic, actionable insights that drive firm-wide success. My multifaceted role includes:CRM and Records Analysis: Utilizing data from CRM systems and records to identify trends and implement targeted strategies that improve overall performance and operational efficiency.UI/UX Testing and Software Support: Performing in-depth UI/UX testing to ensure smooth and intuitive user interactions while providing key support for the implementation of advanced immigration software solutions.SEO Strategy Implementation: Crafting and executing robust SEO strategies to improve website search rankings, increase organic traffic, and strengthen our digital footprint.

As the first point of contact for family-based clients at the firm, I provided expert guidance on various immigration processes. My responsibilities included screening clients and offering comprehensive immigration application assistance for family-based green cards, H-1B, B-2, O-1, L-1, N-400, EB, and J-1 visas. I ensured accurate and efficient handling of the intake, delivering personalized support to meet each client’s unique needs.

I facilitated nationwide outreach and maintained strong partnerships with victim advocates to support immigrant survivors. I developed and distributed training materials to law enforcement agencies on issues such as domestic abuse, child abuse, sexual assault, stalking, dating violence, and human trafficking, aimed at enhancing support systems for immigrant survivors. Additionally, I created detailed flowcharts outlining the application processes for U-visas, T-visas, I-918, H-1B, and L-1 visas. I also conducted intake sessions with survivors, connecting them with essential resources and legal assistance.

I addressed inquiries and provided orientation for religious organizations, fostering community engagement. I managed social media pages and previously curated and distributed the weekly newsletter to keep the community informed. Additionally, I offered logistical support for the weekly Shabbat dinners, ensuring a smooth and welcoming experience for the Hillel community.

I conducted research on policy proposals related to civil justice and developed a policy proposal for enactment. Gained valuable insight into the role of prosecutors and the skills required for effectively managing client interactions during trials.

I researched various South Asian affairs, including the Kashmiri crisis, to present detailed reports to the legislative staff for Congressman Brad Sherman (CA-32). I coordinated events on the congressman’s schedule and recorded and translated information during briefings. Additionally, I communicated with constituents and accurately entered relevant information into the governmental data system.

I provided program support for the Emerson program, tracking and engaging alumni involved in the campaign against hunger. I conducted comparative evaluations of food banks nationwide and examined policies addressing poverty in the Washington, D.C. metropolitan area.

I tutored children in grades K-5 in reading and mathematics, providing individualized support to enhance their learning. I also reviewed and developed lesson plans tailored to help students successfully complete their assignments