* Providing environment to teams build resilient and reliable software by create and maintain fully automated CI/CD pipelines for code deployment using Jenkins Deploy and Ansible.* Enhance product release cycle through enhanced collaboration, automation, Incident management, On Call Support, Issue resolution• Actively manage, improve, and monitor cloud infrastructure on GCP and AWS, Kubernetes, Docker, Linux, VM including backups, patches, and scaling• Interface with Dev/QA/OPS teams to identify root cause analysis and re-instrument triggers to prevent future network degradation and outages • Ensuring troubleshooting, coordinating, collaborating, verifying, and preventing problems to occurs, eliminate recurring and creating knowledge database• Manage on-call rotations and provide inputs to your team and partners to sustain SLAs• Document root cause analysis reports and develop standard operating procedures

A proven Team-Leader, Trainer, Mentor and Supervisor to the fellow application support and networking professionals and ability to manage the technical teams to deliver the quality and meet the corporate goals with optimum time and resources.• Worked as Security Specialist and Linux Administrator; serving in India SOC (Security Operating Center) for problem management and performance improvement of Linux based security monitoring infrastructure.• Supporting Managed Security Solution, for globally distributed customers for US, EMEA, APAC • Troubleshooting, Coordinating, collaborating, escalating • Tier II of complex cases of networking, monitoring, back-up, installation, automation and scripting solutions as well as known as Subject Matter Expert of Linux and backup management• Ensuring troubleshooting, coordinating, collaborating, verifying and preventing problems to occurs, eliminate recurring incidents for preventing incidents from happening, and creating knowledge database• Leading proactive monitoring of customer security devices like Cisco, Juniper, PaloAlto, BigIP, Bluecoat, Mcafee, Sourcefire, Linux and more in terms of health, connectivity, outages, backups, availability; improving proactive monitoring, fine-tune monitors, automate task, generating reports• Designing Automation, Continues improvement shell scripts and cron jobs for improving, monitoring and reporting security issues• Preparing custom scripts and automating tasks to free up research and project time• Directing and imparting cross trainings to Technical Support Team & teaching personnel on Linux standards

Worked in India SOC (Security Operating Center) to monitor and managing security infrastructure of customer Security devises like Cisco, Juniper, PaloAlto, BigIP, Bluecoat, Zscaler, Linux and more..Worked in Incidents management and Change management with internal tools to proactively monitor and managing security infrastructure

TAC center support for Juniper Netscreen product

As a Network Operations Center (NOC) Manager, I was responsible for leading the installation, management, and monitoring of the NOC, with a focus on Linux-based servers, Cisco network equipment, and lease lines (ELL, ILL, STM-1, 4, 16). My role encompassed ensuring the seamless operation and optimization of network infrastructure to support wireless broadband connectivity across multiple sites.Key responsibilities included: • NOC Leadership: Led the installation, management, and monitoring of the NOC, overseeing Linux-based servers, Cisco networking equipment, and various lease lines to maintain optimal network performance. • Network Operations: Managed the NOC for wireless broadband connectivity, including servers, switches, network components, lease lines, and inventory management across Ahmedabad. • AAA Server Management: Monitored and tracked the Authentication, Authorization, and Accounting (AAA) systems, including Login Gateway and Billing Server, to ensure seamless subscriber processing, bandwidth management, authentication, and network security. • Server Deployment and Troubleshooting: Planned, deployed, and implemented new servers, ensuring effective backups and troubleshooting for critical systems such as AAA, DNS, MRTG, Apache, FTP, CRM, monitoring servers, CVS, and Bugzilla. • Cisco Network Configuration: Configured and troubleshooted Cisco routers as well as Layer 2 and Layer 3 Cisco switches (such as 2950, 2960, and 4948), ensuring robust network infrastructure. • Linux Server Administration: Managed Linux server and client-based services, including CRM, Radius Server, databases (MySQL), shell scripting, and ticketing systems, to support business operations.This role required a comprehensive understanding of network infrastructure, server management, and wireless technology, combined with the ability to lead and manage NOC operations to ensure high availability, security, and performance across the network.