With over 14 years of unwavering commitment in the education industry, I've had the privilege of working with No. 1 International School chain Pathways World School. My sphere of work include administration and direct dealing with Students , Parents and Educationist and visionaries.My journey has been all about keeping the organization's goals in sharp focus, with a relentless drive to achieve excellence. I am a visionary who believes in the power of education to transform lives and create a brighter future.Join me on this path of educational innovation, where we combine passion with a genuine commitment to our students' success. Let's work together to make a lasting impact. 🌟 #Education #Dedication #ResultsDriven #StudentCentric #Visionary"Past Experience: 7 years of experience in Customer service with Citibank (Citiphone) handling Centralized Service Quality for Citi Phone across India for the past two years. A result driven professional who believes in contributing to the success of the organization through teamwork and keeping individual responsibity and creativity high.Specialties: Operations Management : Ensuring adherence to quality norms in order to minimize errors and improve the quality.Managing authorizations for Citibank & other bank cards; handling queries and transactions for credit cards as well as bank a/c holders.Initiating pro-active steps for resolving the customer complaints with proper inter-departmental coordination with 0% escalations and 100% service quality maintenance.Performing Call-evaluations of other Citi-phone location across India.