Nefeli Rempapi Email & Phone Number

Athens, Gr

Piraeus, Attiki, Greece

•Managing and maintaining close relationships with assigned clients (ship-owner/logistics companies) with the objective of achieving customer satisfaction.•Managing, processing and monitoring all relevant bookings and arrivals (air cross, air import, ocean FCL & LCL, road) on a daily basis, through the corporate system, including relevant data entry and invoicing follow-up.•Handling customer requests based-on established support procedures and policies.•Communicating and effectively cooperating with different departments of the company and worldwide agents, in order to handle each customer inquiry in the most efficient and accurate way possible.•Preparing freight cost analysis of air, ocean, international road, inland transportation.•Managing worldwide w/h stock lists, organizing further dispatch and o/b deliveries in all basic and other ports.•Managing and preparing documentation for vat exemption, issuing DHL Airway bills, gathering customs documentation, invoice auditing.

Athens, Attiki, Greece

Management training in various administrative office management tasks and duties, such as: •Managing a portfolio of local and international key clients, maintaining client relationships and further developing business with the company’s clients.•Management of translation and localisation projects from quotation stage to final invoicing.•Recruiting and liaising with linguists and the production team on clients’ requirements and for providing the best and innovative solutions to the client.