Support departments in developing cutting edge functional excellence and in developing leadership capabilitiesDeliver Web analysis report and extract Training identifications needs.Implement onjob/offjob training Sessions.Delivering Turnover analysis.Act as a change catalyst in the cultural and organizational transformation of the HotelProvide key input of Training aspects for all activities and plans of the HotelSupport individual and team development, career development and experience-based learningInduct, coach and mentor new Team MembersInteract with hotel leaders responsible for people development on a daily basis to provide support to operational departmentsPartner with department to deliver training programs and other organizational and leadership development interventionsMonitor and conduct learning and development reviews with each departmentPrepare annual, monthly training plans and training calendars for the Hotel and reports as well.

- Work with TNA and Clients objectives to implement onjob/offjob sessions based on them.-Analyse the Market and insure clients needs by training employees the technicalities they need.-Arrange Soft skills, Communication,Time management, Attitude and behaviour sessions -Setting and implementing Motivational plans and engagement activities for employees.-Implement Orientation program for new hiring.-Keep up with all upcoming inquiries and handling any raising issues.- Following up with KPI to insure the Client Objective and employee performance.-Delivering monthly and Quarterly reports for implemented training sessions and the ROI from them.

-work with TNA to collect training needs and implement sessions based on it.-Arrang onjob/offjob training sessions for employees.-Implement onjob training sessions for new employees to apply the marketing plan for Innovalz, Ios, and ATM group-implment offjob traing sessions for Outsource Project- Medical Center In UAE -Implement offjob training sessions and give instructions on how to ensure the Branding for Medical Centers,F&B, Pahramcies, Personal branding E-commerce.

-Arrange and implement session for the employees as needed.-PR with government and ministry of culture and Media to deliver sessions for employees. -Implement the weekly, monthly plan for the training sessions and delivering the report for the activities and sessions.-Identify training needs and collecting complaints or reviews.-Arrange on/off job training sessions.-Implement all offjob training session.

-Arrange and implement needed sessions as per Plan for employees.-Train new employees on how to implement the marketing plan weekly and monthly.-Train employees on Soft Skills and time management to be able to Set targets and Generating leads.-Train employees On effective communication and negotiations Skills

-Arrange and coordinate needed sessions for new hiring and current employees.-Train and Support employees to achieve the company goals and enhance their soft and technical skills by implementing needed sessions as planned for them.-Train and Support employees on how to Guide travellers for Best Trips with best Prices.-Train employees on how to performing best Guest Experience for Booking.com service and Hotel as well.-Collect Guest reviews and follwing up with Hotels to ensure Guest satesfaction,-Keep on same line between Egypt team and other collegues all over the world to train employees on how to deliver the brand name in its best way on all social media Platforms.

-Coordinator all needed sessions to enhance Employees capabilities and Skills.-Train and support if needed the employees to Maintain continuous business relationship with clients/ restaurants.-Train and support if needed employees to Provide excellent service and support and build strong relationship and resolve operational issues between clients/ restaurant and company.-Help in delivering exceptional experience to Customer.-Acting as SME and leading a team of Agents to deliver the comapy branding structure to End user.-Acting as the Meeting points for Logestic dep. and Vendors to check TNA and arrange Needed sessions.-Train Employees to deliver exceptional customer satisfaction and Loyality.

Arrange and implement all Events related to enhancing the Skills of employees or Even visitors.