Nefi Mahardika Krisubanu Email & Phone Number

Denpasar, Id

Kahuku, Hawaii, United States

- Collaborate in debrief meetings to discuss and assess individual patient needs, ensuring continuity of care and support.- Conduct thorough psychosocial assessments to evaluate patients' emotional, social, and psychological needs. Prepare DAP (Data, Assessment, Plan) notes, accurately documenting patient progress and care plans.- Coordinate referrals to relevant health agencies and community resources to assist patients in accessing additional support services.- Develop comprehensive discharge plans for 21 patients to ensure patients receive appropriate follow-up care and resources post-discharge.- Generated reports and analyzed data through Cerner to monitor social service intervention outcomes, contributing to department performance metrics and quality improvement initiatives.

Laie, Hawaii, United States

- Diligently organize over 1000+ library books to ensure they are neatly arranged and easy for patrons to find- Managed library circulation processes, including checking in/out books, tracking library resources, and processing student and faculty requests to ensure efficient access to materials- Regularly using OCLC, a global library platform, to manage collections, share resources, and improve access to information for library users.

Hawaii, United States

- Ensured strict adherence to FERPA (Family Educational Rights and Privacy Act) regulations, maintaining the highest standards of confidentiality for student information.- Skilled in understanding the school's administrative departments and proficient in guiding students to the right sources for their inquiry.- Successfully handled student requests by email, phone, and in-person for more than 50 students during crucial times at the beginning and end of each semester.- Trained new academic advising staff on campus policies, scheduling systems (e.g., PeopleSoft, Stellic), and FERPA compliance, ensuring smooth transitions for students and maintaining high standards of confidentiality and service.- Used Peoplesoft, Stellic, Workday, and Acuity Scheduling to improve HR, academic planning, and scheduling. Managed smooth transitions, personalized solutions, and full setups, making work easier and decisions smarter.

Laie, Hawaii, United States

- Clearly and precisely shares detailed service information, aiding customers in making informed decisions. Additionally, welcomes up to 300 guests daily, personally addressing their requests and concerns and efficiently resolving issues without supervisor intervention.- Trained and onboarded new hires in customer service protocols, equipping them with essential skills in guest interactions, conflict resolution, and product knowledge, contributing to improved team performance and customer satisfaction.- Trusted to use Chargeback, a software to manage customer lost items to ensure they're returned to the correct owners, maintaining honesty and integrity throughout the process.

Malang, East Java, Indonesia

- Built and managed a detailed digital filing system for court documents, making it easy to find information quickly and precisely for legal needs.- Established strong rules to keep digital court records safe and accurate, meeting legal requirements and boosting data security.

Bachelor'S Degree

High School Diploma, Language