Neha Aggarwal

Neha Aggarwal Email and Phone Number

Consultant L and D , BPR , Strategy @ Delhi, India
Delhi, India
Neha Aggarwal's Location
Delhi, India, India
Neha Aggarwal's Contact Details

Neha Aggarwal work email

Neha Aggarwal personal email

About Neha Aggarwal

As a seasoned professional with 24 years of experience in sales ,training,CRM ,risk management and operations, I have honed unique skill sets that allow me to excel in a fast paced ,result driven environment.I have led high performing teams and developed strong customer relationships.I have extensive experience in training and development and have designed and delivered training programs that have enabled teams to improve their skills and achieve their goals.My experience in CRM and risk management has given me an understanding of how to effectively manage manage and mitigate risk in a business environment. I have managed CRM systems ensuring accurate and timely data management, analysis and reporting.Finally, my experience in Operations has given me an understanding of how businesses operate at scale and have implemented best practices to improve efficiency and growth..Overall, in my 20 years of experience in all these fields have given me a well rounded skill set that allows me to excel in variety of roles.

Neha Aggarwal's Current Company Details
Freelance

Freelance

Consultant L and D , BPR , Strategy
Delhi, India
Neha Aggarwal Work Experience Details
  • Freelance
    Consultant L And D , Bpr , Strategy
    Freelance
    Delhi, India
  • Freelance
    Consultant L& D , Bpr , Strategy
    Freelance Apr 2024 - Present
  • The Knowledge House And Gooseberry Consultants
    Business Consultant
    The Knowledge House And Gooseberry Consultants May 2017 - Present
    New Delhi Area, India
  • The Knowledge House And Gooseberry Consultants
    Business Consultant
    The Knowledge House And Gooseberry Consultants May 2017 - Present
    New Delhi Area, India
  • Gooseberry Consultants
    Senior Consultant
    Gooseberry Consultants Apr 2017 - Present
    Gurgaon, India
  • Self-Employed
    Professional Freelancer
    Self-Employed Jan 2017 - Present
    New Delhi Area, India
  • Biotek Ortho
    Consultant L&D And Bpr
    Biotek Ortho Apr 2023 - Mar 2024
    Ahmedabad, Gujarat, India
  • Getit Infoservices (P) Ltd
    Head-Crm Operations & Content
    Getit Infoservices (P) Ltd Nov 2013 - Sep 2016
    Noida Area, India
    Provide day-to-day leadership and management to the Operations team of 200 employees pan India and balance being both visionary and hands-on in handling team. Developing and ensuring execution of Operational Processes to allow the business to efficiently operate and grow. Strategizing and executing projects aligned with the company vision and setting timelines to reach those goals. Proactively keeping an eye out and experimenting with new features which could provide a seamless customer experience Ensure a Pristine Control Environment - All operational risks to be assessed and mitigated, and control / audit issues actively managed to resolution To show consistent improvement in employee satisfaction & customer survey scores.
  • Getit Infoservices Pvt.Ltd
    Senior Manager -Bpr
    Getit Infoservices Pvt.Ltd Jun 2013 - Oct 2013
    Noida Area, India
    Identify, analyze, and re-designs an organization's core business processes with the aim of achieving dramatic improvements in critical performance measures, such as cost, quality, service. Create a structured ordering of work steps across time and place, decompose a business process into specific activities, measured, modeled, and improved. Monitor and track all changes on periodic basis. Characterize the processes by a number of attributes: Process ownership, customer focus, value adding, and cross-functionality.
  • Getit Infoservices Pvt.Ltd
    Head Of Training And Development (North & East India)
    Getit Infoservices Pvt.Ltd Jun 2011 - Sep 2012
    Training delivery on Product & Process of the organization. Design of Training & Development organization Structure. Overall management of the training (preparing, monitoring and controlling) and delivery of periodic MIS Tracking and monitoring of the training expenses
  • Getit Infoservices Pvt. Ltd
    Senior Manager-Enterprise Risk Management
    Getit Infoservices Pvt. Ltd Jan 2011 - Jun 2011
    Identify and manage risks within the portfolio of businesses at various levels Development and implementation of regulatory and technical compliance framework; managing relationships with investors. Develop, maintain and review policies, procedures and practices to ensure compliance with laws and regulations.
  • Infomedia18 Ltd
    Manager-Training & Development
    Infomedia18 Ltd Jan 2008 - Dec 2010
    Plan & Undertake training needs analysis with the team for preparation of yearly, quarterly and monthly training calendars factoring in the needs of different employee segments and reach of the training programs Prepare all training material, Monitor training progress and delivery MIS to the sr. management of the organization Network with training outfits for external training program
  • Just Dial Limited
    Manager -Training
    Just Dial Limited Jun 2002 - Dec 2007
    Responsible for delivery of New Hire Orientation programs Analyzing and assessing skill levels w.r.t. telesales competencies of employees & developing need-based training modules Successfully launched and implemented the versions of sales and domain training modules Identifying performance gaps, updating process related information and conducting suitable training programs to enhance efficiencies Monitoring overall functioning of processes, identifying improvement areas and implementing adequate measures to maximize the company’s revenue as well as customer satisfaction
  • Just Dial Limited
    Manager -Sales
    Just Dial Limited Jan 1999 - Jun 2002
    Setting targets and working towards achieving the company’s goals Managing sales teams and their targets Initiating and executing the sales of new products Managing client Relationships Developing sales and incentive plans for the team

Neha Aggarwal Skills

Training Management Team Management Soft Skills Coaching Employee Relations Business Strategy Talent Management Vendor Management Training Delivery Employee Training Crm Personnel Management Program Management Employee Engagement Content Development Leadership Development Team Building Strategy Leadership Mentoring Organizational Development Personal Development Executive Coaching Training Skills Problem Solving Performance Management Business Development Operations Management Business Process Improvement Customer Relationship Management

Neha Aggarwal Education Details

Frequently Asked Questions about Neha Aggarwal

What company does Neha Aggarwal work for?

Neha Aggarwal works for Freelance

What is Neha Aggarwal's role at the current company?

Neha Aggarwal's current role is Consultant L and D , BPR , Strategy.

What is Neha Aggarwal's email address?

Neha Aggarwal's email address is ne****@****kme.com

What schools did Neha Aggarwal attend?

Neha Aggarwal attended Indian Society Of Training And Development, Symbiosis Institute Of Management Studies, Delhi University, Greenfields Public School, Symbiosis Institute Of Management Studies.

What skills is Neha Aggarwal known for?

Neha Aggarwal has skills like Training, Management, Team Management, Soft Skills, Coaching, Employee Relations, Business Strategy, Talent Management, Vendor Management, Training Delivery, Employee Training, Crm.

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