I am an ambitious and tech-savvy professional passionate about driving innovation and solving real-world challenges through technology. Currently pursuing a Master’s in Information Systems at Syracuse University, I am eager to contribute to impactful projects that bridge the gap between technology and business strategy.Previously, I worked at Veritas Technologies as a Technical Support Analyst, where I collaborated with diverse teams to resolve complex technical challenges in cloud, virtualization, and networking environments. This experience honed my problem-solving skills, customer-centric approach, and ability to thrive in fast-paced, high-pressure situations.For the Summer of 2025, I am seeking an internship that allows me to apply my skills in project management, product management, and business analytics to contribute meaningfully to innovative projects. I am excited to work with forward-thinking teams, tackle complex problems, and create value through technology-driven solutions. Let’s connect if our interests align!
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Program Management InternCompucomSyracuse, Ny, Us -
Tech Support AnalystVeritas Technologies Llc Feb 2022 - Jun 2024Santa Clara, California, Us• Collaborated with Veritas customers, partners, and representatives to troubleshoot and resolve over 50+ technical issues related to NetBackup and Virtualization, ensuring a high rate of prompt issue resolution.• Demonstrated exceptional problem-solving skills by analyzing and diagnosing complex technical problems, resulting in a 30% improvement in issue resolution time.• Effectively communicated technical concepts and solutions to both technical and non-technical stakeholders, enhancing understanding and fostering collaboration across teams.• Successfully managed an average of 15+ technical support cases concurrently, consistently meeting strict deadlines and showcasing exceptional time management skills.• Proactively identified opportunities for process improvement, leading to a 20% increase in customer satisfaction scores through enhanced efficiency and productivity. -
Web Development And Design InternThe Sparks Foundation Apr 2021 - Apr 2021Singapore, Singapore, Sg
Neha Awhad Education Details
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Syracuse University School Of Information StudiesGeneral -
Jspm'S Rajarshi Shahu College Of EngineeringInformation Technology -
St Ursula'S Junior CollegeHsc -
Vidyanand Bhavan High SchoolSsc
Frequently Asked Questions about Neha Awhad
What company does Neha Awhad work for?
Neha Awhad works for Compucom
What is Neha Awhad's role at the current company?
Neha Awhad's current role is Program Management Intern.
What schools did Neha Awhad attend?
Neha Awhad attended Syracuse University School Of Information Studies, Jspm's Rajarshi Shahu College Of Engineering, St Ursula's Junior College, Vidyanand Bhavan High School.
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