Neha Thakur Email & Phone Number

9 years of QA process experience in IT. Worked for Health care Marketing, Education and Telecommunication clients. Involved in complete QA cycle, Master test plan (MTP), Test matrix (TOM), Testcase creation and Test case execution.Key strengths: • Experienced in various aspects of functional testing, black box testing, white box testing, usability testing, backend testing, integration testing and contributed to user acceptance testing (UAT)• Involved in complete software testing life cycle owning the test deliverables from start to end through the entire SDLC and experienced in methodologies like Sequential Models (waterfall) and Agile.• Experienced in ETL, Front End, API and Data warehouse testing.• Worked in Salesforce platform (SFDC, Salesforce Marketing Cloud testing and Datorama)• Successfully met timelines with QA deliverables - test cases, test execution schedules, test execution reports and defect summary reports.• Experienced using QASE and HPQC as Test management and Defect Management Tool.• Strong skills in understanding the Files, Libraries, and relational Databases. Excellent skills in using SQL queries for backend testing.• Excellent communication and implementation skills, highly adaptable, commitment and urge to grow.• Actively participate in strategic planning and process improvement initiatives.• Possess experience in Production support as well.

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  West Bengal University Of Technology, Kolkata

  8.3