Center Head
CurrentBuilding & maintaining a high performance sales organization to effectively achieve business objectiveEnsuring the retention of existing clients & explore growth for new revenue sources through continuous interaction with fresh clientsMonitor the effectiveness of yield/capacities in the centre and systems to ensure revenues are maximized and provide reports to senior management.To coordinate in the preparation of center budgets, review the annual budgets.Track expenses and making sure that the expenses doesn’t exceed the allocated budget.Responsible of complete operations & profit in the center such as sales target , center infrastructure, machines, stocks, tools, petty cash and the operational standardsReporting to Management about Performance of CenterRecruiting, mentoring, training and development of the field functionaries to ensure operational efficiencyManage, coach, train and motivate team members to perform betterClient Counseling, service explanation Ensure a superior level of customer service and promotes service cultureEnsuring & maintaining service standards of centerAssisting in promoting the brands awareness through focusing on events/promotions, monitoring of the local ads released
