·        Provide consultation for immigration, educational and tourist Visa related queries with high level of professionalism in person via. On call discussion or Face to Face Meetings.·        Assist team and clients to understand the immigration procedure for Canada permanent residency/ tourist/ study visa eligibilities and required documents.·        Manage the team of counsellor to covert their  clients as per the targets of organisation and update superiors.·        Assist the clients in meetings or calls( Phone/ Virtual) for their queries related to payment decisions and enrolment process.·        Collect the complete documents as per the checklist, manage and maintaining the files in the system in required format (JPG/PDF/Word) electronically·        File their applications of (Permanent Residency/ Tourist/ Visitor / Study) via. Online portal within the time-line.

·       Processed visa applications of students after completion of admission process.·       Gathered information from embassies for documents checklist as per the embassy requirements and provide to student to arrange the documents for file submission including all the financial & background related documents and help them to prepare for visa interviews, if needed; ·       Maintained the visa files to submit their application in embassies for study visa within the strict timelines and communicate with authorities if required;·       Ensured the students to apply for visa before applied intake without any delay to join Universities;·       Maintained the data of all registered students and their Visa status; ·       Coordinated with the students to confirm that everything was done before the interview date;·       Identified appropriate action/ decisions depending on the situation in order to get more visa approvals;·       Contacted applicants with immigration application status updates ·       Trained students for Visa Interview in embassy.

·        Supervised team members and train them with the documentation services as required by the management and work collaboratively with the team to ensure quality, client service. Maintained strong working relationships with all clients and colleagues.Supervised them on completion of all relevant immigration and visa documents required for online/ offline filling.Reviewed clients profile and their eligibility with the selected country for Visa or Immigration.·        Coordinated with enrolled clients via. On-call / Email /Face to face to explain the procedures for visa and resolving their queries for documentation. ·        Reviewed travel documents and maintained the files, electronic and other records of clients timely with relevant documents and filling their applications via. Online/offline portal as per the requirements; ·        Processed visa applications and notified applicants when decisions were made.·        Responsible to check the status of client’s process and maintaining a complete excel data.