Neha Mathur Email & Phone Number

Compliance testing.• Developing multiple compliance tests by coordinating with various Business Units. • Validating that testing is being performed properly and timely by Analysts.• Identifying operational risks and process enhancement within the tested process and works to implement improvements.• Closely working with business units to help them mitigate the Operational risks. Track Business unit responses for all findings identified from the process reviews.• Creating and enhancing test scripts, as needed based on process or regulatory changes.• Maintaining knowledge of Policies and Procedures within tested Line of Business.• Proven track record at delivering timely and accurate information in a fast-paced environment.• Make recommendations to help reduce process variation & eliminate errors by identifying process gaps and report it out to the business units.• Identify the potential risks and log those issues in Metric Stream / Process Unity post discussion with Business Units.

Listed skills include Customer Service.