Neha Parsekar Email & Phone Number

Mumbai, Maharashtra, India

- Outlined the organization hierarchy and created profiles, roles accordingly in Salesforce; worked on visibility and security settings a round them as required by the business.- Created and deployed several reports for different user profiles based on the need in the organization.- Provide end-user support to approx .500 employees from 6 different verticals of the company.- Help with troubleshooting and issue resolving.- Working with cross functional teams , including Sales, Marketing, Customer Care, SAP, and Operations, to understand business requirements and identify probabilities and opportunities for process improvements.- Worked closely with various departments to verify database operation maintains alignment with company standards. Monitoring sales activities. - Training the Sales Employees about new developments and new routines or features.- Daily coordination with all levels of sales hierarchy as well as with Company Customers.- Managing a team of 3 for customer registration.- Frequently work on data accuracy.- Working on Automation of multiple processes of the organization.- Solely completed a project of Travel expenses reimbursement. - I plan and conduct requirements elicitation meetings with the business to collect functional and non-functional requirements relating to development, enhancement, and initiatives.- I document the Business and Functional Requirements.- I create data flow and process flow diagrams to facilitate better system understanding.- Conducted internal training sessions for business users on Salesforce technology functionalities.- Serve as liaison between end users and team developers to overcome applications issues and maintain established business relationships.- Work with the end users and management to test and deploy the process.- Personally, trained the PAN India sales employees at their base locations.

Mumbai Area, India

Handling travel allowance reimbursement of sales force, electricians as well as overall PAN India employee of GM Modular.Key Responsibilities1. Verifying/Manually scrutinizing the travel expenses claims.2. Reimbursing the expenses post verification and approvals from the HOD’s and Manager.3. Data Maintaining: Maintaining data is the key responsibility. Keeping track of date on which expenses received from employee, maintaining expenses claimed and reimbursed on monthly basis for every employee, keeping deduction details, approval status, monthly and yearly analysis report for all employee’s travel claim.4. Co-ordination:With Sales Head/Senior Manager: (Keeping them updated about team's expenses) for approvals, for any expense discrepancies of their team member, for escalations.With Sales Staff/other employees: (Keeping them updated about their expense status) for supporting bills through emails (without which expense is not processed/deducted/put on hold), for submission of expense within time (1-month delayed expense is considered in next payment cycle. However, delay of more than a month is not considered for reimbursement. The same is escalated to the employee as well as Reporting Manager), reason for delay, queries addressed within time through email/calls. (Related to policy or deductions, etc.)With Accounts Team: for advance processing/advance related details, for expense booking, for timely reimbursement.With HR: for updated employee list (Active/Resigned/New Employee) and Bank Details5. Travel Policy Training: Training session for employees on Travel Policy (for old as well as new employees), providing them all the guidelines and formats over VC or phone calls.6. Regularizing Policy Terms: Managed to get employee’s to follow all the policy entitlements and limits as per designation grid, maintaining original supporting bills, accurate data and deadlines for expense submission.7. Handling travel allowance related grievances and issues.

India

● Working as 3rd party for Novartis India PVT Ltd at the client site.● Handling Travel Expenses of MR’s in Finance & Accounts department.● Verifying the monthly travel allowance of MR’s● Manual checking of expenses for Unionized Staff.● Making reimbursement – towards the allowance post verification on Company designed Portal.● Handling customer desk service for the MR’s regarding Portal use, queries, and Payment status.● Maintaining records of documentation for audit purpose.● Preparing reports (on MS Excel) to meet company KPI’s.● Organizing training for Portal use.

India

● Handling an incentive based behavioral program (SafeR+) for the crew working on vessel.● Working towards motivation of crew safety on vessel.● Preparing/Editing magazines related to SafeR+ program.● Organizing Seminar/Training/Workshops.● Organizing day to day motivational and fun activities for office colleagues.

India

Payment processing and reconciliation● Verify transactions through electronic integration.● Making payments-based post verification via EFT for Barclays Bank. ● Perform remittance and settlement services for clients.● Handling queries and cases for Barclays.● Worked with Automated Fund Transfer systems and Quality Management systems● Train new team members and assist Managers in handling case traffic and reviews with resolution.

India

Customer Migrating Service (CMS) ● Data processing of old and new clients for Barclays.● Migrating old clients from old system to new system.

Master Of Commerce, Accounting And Finance, First Class

B.Com, Business/Commerce, General, Distinction

Education record