• Managed end-to-end processes for certificate re-registration, ensuring full compliance with internalprotocols and external regulatory requirements.• Coordinated the efficient processing of inbound and outbound account movements, collaborating with internal departments to ensure timely completion and resolve discrepancies promptly.• Managed the secure handling, documentation, and release of physical certificates, ensuring precision and adherence to strict security measures.• Conducted thorough research of issuers and transfer agents for private Canadian and U.S. securities, providing essential insights to drive strategic decision-making and ensure efficient operations.

• Led the seamless migration of over 2,000 client accounts and physical certificates from HSBC to RBC systems post acquisition, ensuring 100% accuracy and adherence to regulatory and internal compliance standards.• Optimized trade settlements by proficiently managing CDS deposits, maintaining accuracy, and minimizing processing errors.• Coordinated with transfer agents to re-register physical certificates, ensuring seamless transitions for clients and promptly resolving issues efficiently through proactive follow-up.

• Facilitated all AR/AP, bank reconciliations, and general journal entries using QuickBooks software.• Prepared and analyzed comprehensive financial reports, including balance sheets, trial balances, and incomestatements, ensuring accurate recording of all transactions.• Coordinated year-end and month-end closing for financial accuracy.