"At Spark Digital Strategies we specialize in helping businesses of all sizes harness the power of social media to build their online presence, connect with their target audience and ultimately drive growth. By incorporating cutting-edge digital marketing techniques, we craft customized solutions that enure our clients' brands shine brightly in the digital realm."

1. Streamlined the candidate selection process from Indeed, selecting a competitive applicant pool, and providing a positive candidate experience resulting in quality hires2. Managed full-cycle onboarding process, ensuring that all pre-employment processes and forms are completed accurately. 3. Leveraged Asana to stay on track, keep projects organized and hit deadlines4. Acted as a trusted advisor to support new employees, answered questions and resolved any problematic issues

1.Ensured efficient operations via coordinating all office tasks, including scheduling support for the CEO’s 30+ weekly meetings and a team of 10 people2. Coordinated with all departments to ensure that standard time frame and quote parameters were followed for each project3. Implemented and maintained company policies to ensure smooth daily operations4. Managed time sensitive payroll activities with attention to detail and accuracy5. Processed incoming checks and invoices and managed critical company events

1. Led the bank reconciliation and accounts payable processes for a European pharmaceutical giant2. Delivered exceptional customer service for high priority banking issues and resolved major discrepancies3. Trained new employees and peers on reconciliation methods, increasing efficiency by 20%

Effectively managed high volume outbound third party collections customer calls in a fast paced challenging environment for clients like Collect America, Sprint and MCIMonitor accounts to identify overdue payments and investigate historical data for each debt or bill1. Maintained accurate records and reporting on collection activity2. Researched resources to skip trace accounts to prevent delinquencies3. Analyzed, de-escalated and resolved problematic customer situations 4. Trained peers and new hires on collections activities and procedure