- Collaborated with US clients to enhance Customer Experience, Streamline Operations, Automate Workflows, and develop SOPs for improved performance.- Leveraged Data analytics to drive Strategic Decisions, Improve KPIs, Optimize Funnels, Identify Bottlenecks, and implement solutions to boost conversion rates and business growth.

- Played a key role in the CEO's Office, driving New Initiatives, Business Expansion, Process Improvements, Sales Team Optimization, Identifying Departmental Issues, and defining KPIs to align with stakeholder objectives.- Collaborated with Goldman Sachs (Investment Bankers) for Due Diligence includes Financial Modelling, IM, Market Research for new M&A opportunities.

- Collaborated directly with the founder to Identify and Implement Solutions for company-wide challenges, Streamline Processes, and Optimize Workflows across departments.- Managed projects from Initiation to Completion, including Risk Analysis, managing Consultants, Budgeting, and Execution, while delivering team training for Softwares (NetSuite, Shopify) to enhance Operational Efficiency.

Worked closely with the CEO in driving business expansion, including strategic initiatives onincreasing customer engagement, on the platform that directly contributed to business growth.