Neha Ann John Email & Phone Number

Frisco, Tx, Us

PROJECT 1: Credit Card Tokenization• Integrated Chase Paymentech for credit card acceptance and tokenization in Oracle Commerce Cloud, including the development of a high-performance Oracle Java program that tokenized 5,200 credit cards in under 3 minutes, enhancing PCI compliance.PROJECT 2: Chatbot for Ecommerce Platform using RAG (Python, FastAPI, openAI, LlamaIndex, MongoDB Atlas)• Developed a chatbot using LlamaIndex, Python, OpenAI, and MongoDB Atlas with vector search and embeddings, integrated into an eCommerce platform, improving accuracy by 35% through the RAG pipeline and maintaining conversational context via LlamaIndex chat store.• Increased user engagement by 30% and reduced customer service response times by 25%.PROJECT 3: Full stack Development using Oracle Commerce Cloud (Angular, Node, Express, Azure DevOps, REST APIs, Java)• Optimized payment processing by adding Level 2 / 3 data to CyberSource gateway using Angular, Node.js, achieving a reduction in transaction costs by at least $3/transaction and ensuring faster transaction processing.• Created a web application to bulk cancel 500+ orders, developing a microservice architecture to update frontend order statuses and automatically synchronize changes with Oracle EBS.• Developed Java concurrent program to automatically resubmit 100+ orders with address errors, saving 20-30 hours of manual effort.• Established and maintained multiple custom features for Oracle Commerce Cloud (OCC), including frontend application with backend integration using SSE’s and RESTful endpoint for all B2C / B2B sites using Angular and Node.js

Richardson, Texas, Us

Completed course work gaining theoretical and practical knowledge in:1. Data Structures2. Design and Analysis of Algorithms3. Machine Learning4. Natural Language Processing5. Network Security6. Big Data Management and Analytics7. Web Programming Languages8. Statistics for Data Science9. Virtual Reality10. Database Design

New York, Ny, Us

• Data retrieval from Security hub: Engineered solutions for data extraction from AWS Security Hub using Python and Boto3. Added pagination, retrieved findings and user tags from over 10,000 instances using get_findings and resource tagging APIs. Performed Logistic Regression (multi-class classification) and K-means clustering to categorize, detect anomalies and common vulnerabilities, improving threat detection and decision-making processes.• Automating decision making for indenture documents: Streamlined decision-making processes by synthesizing and engineering features from 5 indenture documents, employing techniques like Bag of Words and BERT. Categorized rules using KNN clustering to ease decision- making on other similar documents.

Armonk, New York, Ny, Us

• Cloud Extender Team: Worked as a backend developer for Cloud Extender application on C# and Lua Scripting. Analyzed and rectified bugs in CE code based on issues raised by clients monitored via JIRA while simultaneously influencing the team in scrum and code reviewmeetings by providing inputs on the issues raised.• Recommendation Engine project using ML/NLP: Designed and developed an app recommendation engine for 1000 plus enterprise apps using hybrid filtering algorithm in accordance with NLP concepts like BERT and Bag of words. Performed data analysis and visualization on 3 organizational datasets using Tableau and IBM Watson in Python. Furthermore, applied NumPy and Pandas fordata cleaning and feature engineering.

Aachen, North Rhine-Westphalia, De

I was fortunate to be selected by my university for a student Exchange Program for a course on "SMART FACTORIES and INDUSTRIE 4.0". The course was close to 3 weeks long at the prestigious RWTH University at Aachen, Germany. I was the only student from India and it was a wonderful experience interacting and working along with other international students and understanding their varied cultures. The course helped me understand the importance of data mining , machine learning , big data (industrial big data) , AI (Artificial Intelligence) , IOT (Internet of Things) , robotics and automation in the field of INDUSTRIE 4.0.The university campus was serene and beautiful which was an added bonus to the experience. Overall it was a great learning experience.

Master'S Degree, Computer Science

Bachelor Of Technology, Computer Science