Neha Arora Email & Phone Number

Denver, Colorado, United States

In my role as product analytics leader at TIAA’s enterprise analytics organization, I collaborate with product development and strategy teams in the Retirement Advice Business to define the analytics roadmap and deliver data solutions that support the go-to-market strategy for retirement products designed to provide guaranteed lifetime income to customers in or nearing retirement. My work includes estimating expected benefits of upcoming digital products/experiences, partnering with market research, analyzing target audience demographics and behaviors, and conducting customer segmentation to identify growth opportunities. This data-informed approach ensures that TIAA’s offerings align with client needs and market trends, ultimately enhancing their position in the retirement solution marketplace.

Greater Denver Area

Led end-to-end data strategy for key B2B sectors—Institutional Marketing, Retirement Plan, and Stock Plan businesses. Empowered decision-making, fostered innovation, and drove long-term success. Architected robust data ecosystems, aligning with enterprise-wide standards. Led a high-impact team of BI developers, data analysts, and engineers, managing budgets and timelines.

Denver, Colorado, United States

Designed, developed, and maintained Enterprise data warehouse design, BI report development, and maintenance aligned with needs of Sales and Product teams. Managed project plans for efficient resource allocation, ensuring on-time, within-budget delivery of BI solutions. Expertly managed production support, optimizing efficiency with offshore resources, resulting in a significant 30% cost reduction for the company.

Infosys leading IT Consulting Company defines, designs and delivers Technology based business solutions worldwide. It has its presence across multiple continents, staffing 100,000+ employees worldwide with revenues exceeding $4 billion

Plano, Texas, United States

Led the development of 500 interfaces between SAP and Legacy Applications, leveraging EAI and ETL technologies as Informatica Lead. Focused on performance tuning, error handling, and best practices, I managed non-ETL interfaces using TIBCO AE and SAP XI. Responsibilities included developing ETL procedures, configuring Informatica 8.1.6 for diverse sources/targets, and designing interfaces for efficient data flow. I implemented performance tuning, managed error handling through Session Logs, and provided Production Support for TIBCO EMS, BW, and ADB Adapter in a multifaceted environment encompassing Informatica PowerCenter, Oracle, Teradata, TIBCO AE, SAP, and Control-M.

Plano, Texas, United States

Developed the robust data warehousing system for AT&T mobile customers with varied data plans, generating weekly/monthly reports using Business Objects. Utilized Informatica Designer tools for session and batch management, addressing bugs in the centralized Teradata Data Warehouse. Developed intricate mapping logic, optimized performance with SQL scripts, and maintained comprehensive documentation throughout all project phases.Environment: Informatica PowerCenter 7.x, Oracle 9i, Teradata

Collaborated with cross-functional teams to establish data flow infrastructure, designing and developing Informatica mappings for data loads and cleansing from diverse sources. Proficient in various Informatica transformations, employed Workflow Manager for session and batch management, and conducted performance tuning for optimal efficiency.Environment: Informatica PowerCenter 6.x/7.x, Oracle 9i, TOAD, Windows 2000/NT/XP.

Main Objective of the Project was to implement and Support HP Openview Operations for Unix and Windows in the enterprise to monitor the availability of all the critical business applications and raise alerts to the Admins in case of any unplanned outages.Responsibilities:• Installed and Configured HP Openview Operations for Windows &UNIX and enabled monitoring for all Business Units.• Enabled Pager and Email Alerts/Notifications for the site administrators at the event unplanned outage for the business applications like SAP, Critical Unix Server etc• Worked on Oracle 10g/9i, SQLServer and Teradata databases running on various Operating Systems like HP-UX and Windows NT/XP/2000.