As General Manager Operations my responsibilities include; Managing national operations of payment solutions effectively, includes account management, fund management, payment executions and optimising cashflows; Advance cohesion with product and technology teams to identify and implement continuous improvements on the payments platform and predominantly to meet new customer objectives; Periodically analyse data and metrics to evaluate customer experience and team performance; Corroborating with leadership to meet key business objectives; Develop relationships and act as a main point of contact to resolve problems whenever possible. Implement focussed training to maximise team performance.

Being a highly-motivated,change champion I am currently working within a dynamic team environment and my responsibilities include:Research and define the best markets for TWD’s mobile technology products solutions. Identify alliance partners especially digital agencies and digital solutions providers in multiple markets to promote multiple products and services to achieve established revenue goals.Build go-to-market plans with alliance partners and drive all aspects of strategic alliance relationships. Help operations team to connect with alliance partners for successful executions.Act as a subject matter expert to partners, end-user customers, internal sales resources and marketing representatives.Understand the alliance partners business and product requirements and effectively communicate back customized application or product opportunities to marketing and product management.Effectively communicate to management with timely and accurate reports, updates, proposals and business cases.

NAHRI is an exclusive designer brand specializing in a variety of shirts, tops and dresses. Based in Mumbai, this dynamic, emerging brand aims to deliver a distinctive taste of India.Our business philosophy is to combine creativity and innovation with the highest levels of quality of design & product.NAHRI brings high-end designer fabrics and made ups inspired by the haute couture fashion houses. Translating the world's most luxurious fabrics and textures into beautiful shirts, tops and dresses specially for your wardrobe.The signature collection consists of a series of pleated, printed, quilted, woven, textured & embroidered apparels in a host of colours. High quality materials, attention to detail, user friendly and to a standard of finish that’s second to none is our motto. The collection's palette of fashion forward colours reflects today's classic and contemporary lifestyles.

DAZZLE – The desirable clutches and bags is a very youthful, glamorous and a chic brand based out of Mumbai. Designed and manufactured by myself, the brand specializes in a vast range of clutches and sling bags perfect for every occasion, right from weddings, trousseau’s, evening parties, casual wear to office wear. Affordable designs with high quality fine silks, brocades, velvets, tissues, leatherettes, suede’s and satins which are rare to come along.Meeting clients personalized requirements and creating a piece that will make a style statement on its own has helped DAZZLE gain many people’s thumbs up. Over the past two and a half year DAZZLE has been able to develop its own unique style of clutches & sling bag that are as pretty and as vivid with a clear eye on style or oomph and finesse. It has recently started exploring foreign markets of Canada and South Africa and export few personalized designs which meet their needs and style factor.

Managed complex calendars scheduled appointments, meetings, and conference calls, as well as meeting preparations. Made and confirmed travel arrangements; submitted conference registration; arranged hotel and flight reservations; developed and completed itineraries, travel forms. Followed up, prepared and submitted reports. Maintained and reviewed all of the MD & CEO mails daily. Supported executive projects. Organised, scheduled and took minutes at board meetings. Planned and executed media communications. Planned and organised CEO meetings and business events. Anticipated and assisted in resolving situations without continuous guidance. Multi tasked various projects, especially marketing and PR and exercised confidentiality.

Clients Handled: Tata AIA life insurance, Kotak Credit Card, Kotak Tractor Finance, Kotak Securities and Big Bazaar.Managed dozens of multimedia campaigns. Collaborated with clients from concept to production and launch of internal and external communication campaigns pan India that routinely exceeded client expectations. Played a lead role on pitches to current and prospective accounts, delivering presentations that won new and increased existing business and retainers. Handled challenging account known for “agency hopping” and last-minute changes. Effectively managed expectations and avoided scope creep. Planned, organised, executed events and exhibitions for clients.Brought new client on board such as Bombay Stock Exchange and Kotak Bank.Maintained ongoing communications with all accounts and fostered loyal, lasting relationships.