Recruitmento Significantly decreased request-to-hire cycle through continuous awareness and follow upo Reviewed and posted requests for new vacancieso Resume screening and sourcing qualified candidateso Conducted competency based HR interviews & panel interviewso Finalized the hiring process by communicating to the manager & selected candidates. Medical Insurance o Effectively handled 11,000 insured (4,000 + employee & dependents)o Championed the idea, design & implementation of automated online services to significantly improve the medical service.o Drastically increased employee satisfaction from 25% to 80%, through enhancing communication, awareness and service SLA’s.o Orchestrated annually different departments (finance, legal, contracts, etc.) to effectively choose the best Insurance provider that maximize employee-benefits & satisfaction while staying within the assigned budget.o Continuously looked for innovative solutions to enhance the employees wellness & experience (in house pharmacy , clinic & wellness activities)o Managed medical Insurance budget & analyzed the medical insurance utilization to ensure adherence.o Managed the medical insurance administration (cards, additions or deletions, refunds, invoices settlement etc).o Supervise Insurance company representatives and on-site doctors to ensure vendor SLA’s are being met. Employee Relationso Created contracts for new hires, and contract renewals for existing employees.o Arranged and participated in induction of newly hired employees.o Carried out investigations and finalized incidents reports.

I promote the company's products (drugs) to a variety of customers including general practices, primary care trusts (PCTs), hospitals and pharmacies. Also i make presentations and organise group events for healthcare professionals, as well as working with contacts on a one-to-one basis.