Eng. Nehad Omar Rajab Email & Phone Number

Riyadh, Sa

Riyad Bank, Sa

• Builds effective working relationships with product owners, technical teams and TPPs to provide excellent Open Banking service.• Enhance and maintain relationships with open banking customers and partners. • Manage day to day operations of open banking platform.• Solve daily complex bugs and defects with technical team.• Monitor Open banking platform usage.• Review operational workflow, identify any risks/defects and recommend solutions. • Manage ongoing quality control and participate in quality issue resolution.• Open Banking live service measures and identify areas of improvement.

Riyad Bank, Sa

• Lead the Transformation programs and infrastructure portfolio (57+ Projects), in addition to that BT strategy refresh and Data Centers strategy review and baseline. Collaborating with consultants Accenture, McKensie, Gartner Bain and HP.• Steering Committee review of all projects outlining timeline, costs and risks, ensuring alignment with strategic objectives and organizational expectation. Resolve any critical issues and rectify gaps.• Manage and mitigate risks, tight schedule plans to achieve objectives within set expectations and timeline with resource planning to maximize utilize resources and spot any issue.• Oversight implementation, interconnect programs with each other and integration, develop corrective actions, flag, and escalation.• Oversight program closure aligned with objectives, stakeholder expectations and benefits. and ensuring successful handover.

Riyad Bank, Sa

Oversee of twenty-two staff and four business units including Branches & ATMs, Data Centres & Regional Offices, IP Telephony & Telepresence, and Telecom Providers. Managed all bank network infrastructures and third-party service providers to ensure maximum performance and availability to the bank. Promoted a culture of continuous motivation encouraging the team to discuss innovative ideas for improvements, automation, task integration, and mitigation of risks. Established KPIs and provided direction and capacity building for a team of IT professionals.• Achieved dramatic improvements in SLAs with all service providers such as STC, Mobily, NourNet, Skyband, Detasad, and 4G connectivity, as well as increased service availability across the Bank to 99.83% which is the first time reaching highest availability. • Recognized as the Best Department for the work in introducing proactive dashboard monitoring tools to address incidents and work orders within defined timeframes.• Facilitated cost savings for more than 2M SAR within few months through comprehensive negotiation and review of infrastructure services, in addition to eliminating unnecessary circuits / telephones from STC, Zain, and Nournet.• Produces over twenty-four documents, procedures, and workflows to automate processes to enhance document output and time savings.• Administered the refresh and enhancement of all ATM network devices including 2,200 routers creating an exceptional experience for clients.• Launched the NAC solution and F5 WAF protection in conjunction with the security department, as well as supported the DDoS solution, IPv4, IPv6, and implementation.

Riyad Bank, Sa

Lead systems and platforms inclusive of Aix, Win, Sun, and MF. Lead the Dammam Data Centre enhancement project identifying gaps and developing guidelines as appropriate. Provided executive-level support for the business continuity team in disaster recovery location selection. Established a detailed business needs strategy in bank technology.• Conducted an assessment study with Cisco to build a managed Network Operations Centre (NOC).

Responsible for all IT related activities, and managing the associated engineering team (Network, Systems and Storage). Support of the various elements that comprises the letter of acceptance program throughout all stages of the project lifecycle from design through to customer acceptance and technical transfer into operational use.

Responsible for all design related activities, and managing the associated engineering team, in support of the various elements that comprises the letter of acceptance programme throughout all stages of the project lifecycle from design through to customer acceptance and technical transfer into operational use.SUMMARY OF DUTIES AND RESPONSIBILITIES:•Provide an overall system design engineering (SDE) focus to ensure the successful delivery of the acceptance program, inline with the customer’s key success criteria, delivery to specified performance, time, cost & quality•Interface with the customer to understand the project technical requirements•Manage the customer expectations by reflecting them in a clear technical specification baseline, with ensuring the integrity of the Saudi Arabia National Guard (SANG) network•Received RFI and RFP from Authority, identify technical and functional contents, study feasibility, provide technical solutions, evaluate technical proposals•Disciplined approach to ensure effective technical/engineering planning & control•Following the Management Plan: Documentation Control, Configuration Management, Quality Assurance, Risk Management, Health, Safety & Environmental Protection, Engineering Design, Government Furnished Assets, Competition and Preferred Supplier, Change Control, Through Life Management, Integrated Logistic Support, Training, Acceptance & Handover•Ensure that appropriate risks defined, acted on, maintained and reported against•Using appropriate design standards UK BS EN, DEF-STAN, JSP, SBC, methods statement, consistent with agreed enterprise & solution architectures and ensures they are applied effectively•Day-to-day management of engineering resource to fulfill the objectives•Regular reviews with all Programme elements, thereby supporting functional staff and senior staff on the technical/engineering progress of the project•Producing project related documents (SOR, SDD, SOW, ATP and NDR)•Heading of all SDE

Jeddah, Western Region, Sa

•Understand business objectives and requirements and work on a strategic plan to achieve business goals.•Assess provider’s products and services to get the best solutions and achieve highest level of quality.•Mange and participate in projects design workshops as a part of the project lifecycle.•Strategic decision making for network projects design.•Managing and coordinating knowledge transfer within the whole team to avoid single point of dependencies.•In charge over for “Next Generation Network Program” for Projects: 1) Assessment for IPVPN final Network setup as per low-level design. a) Design authority of Data Center Network Deployment. b) Assess Testing IPVPN Network Setup. c) Tracking for IPVPN backlog rollout. 2) Develop, upgrade and Standardize Network design for 17 Corporate sites in Saudi Arabia, Bahrain and Lebanon. 3) Managing relocation and Consolidate of 3rd 4) Architect WAN network redesign. Party Systems to Data Centers.•Develop and document network plans.•Develop and implement action plans to reduce or eliminate operational risks.•Contribute to all Network/Systems Security measures of the bank.•Provide the users with the best solutions to their networking problems.•Perform network modeling for performance assessment, enterprise network architecture and best practices.•Handling escalations related to support of the offshore model according to the developed plan.•Manage all Internet Infrastructure Services.•Heading of network planning team.

Jeddah, Western Region, Sa

Also Act. Head of Internet Network Manager,• Setting and meeting projects deadlines, coordinating projects launches and manage PDW (Projects Definition Workshops).• Assess risks to develop risk mitigation plans according to project scope.• Facilitate communications between project team.• Scheduling and assigning tasks to different project team members.• Developing effective working relationships with Customer Management for proper Business Understanding.• Managing projects according to specification & compliance with PLC.• Follow ITIL processes (Incident, Problem and Change) with full commitment.• Responsible for all Internet-related: Projects, Tasks, Networks and Budget.• Planning & Designing Network services and messaging systems.• Provide L3 support for network services with high quality & minimum resolution time.

Jeddah, Western Region, Sa

• Manage information technology network infrastructure solutions.• Management responsibilities for the operation and administration of the company’s internal networks, servers, email and network security systems [Microsoft Exchange Servers 2003 & Internet mail gateway both Symantec & Trend micro + Windows 2003 Active Directory].

Jeddah, Western Region, Sa

• Lead of the network teams.• Network support and planning, co-ordinate, and implement network security measures.• Monitor/Maintain network infrastructure to ensure network availability.• In charge of upgrading company Network from legacy to IP Network.• In charge of upgrading company infrastructure services to Active Directory.• Administered of Cisco Routers, Cisco Secure, Access Router, Catalyst 5000/5500 Switches.• Manage and Administered (32) MS Exchange servers in the Bank, windows services, DNS, DHCP, WINS, Security, RAS ... etc.• Administered (16) Unix messaging servers in the Bank,

Workshop Supervisor – 1993 – 1995 (Part time)Managing the workshop and the spare parts for home appliances (HOOVER, FRIGIDAIRE, BASF, ONER and ILVE).

Executive Mba, Executive Master Of Business Administration (Emba)

Mini Mba Training Program

Bachelor'S Degree, Bsc In Electrical Engineering, (Computer Engineer)