Neha Jain
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Neha Jain Email & Phone Number

ERP Integration | Cyber Security | Infrastructure/Application Operations | IT Strategy & Roadmap | Process Improvement | IT Service Management | Vendor Management | End User Computing | Speaker, Identiverse 2018 at BOBST
Location: Gurgaon, Haryana, India 7 work roles 3 schools
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Current company
Role
ERP Integration | Cyber Security | Infrastructure/Application Operations | IT Strategy & Roadmap | Process Improvement | IT Service Management | Vendor Management | End User Computing | Speaker, Identiverse 2018
Location
Gurgaon, Haryana, India
Company size

Who is Neha Jain? Overview

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Quick answer

Neha Jain is listed as ERP Integration | Cyber Security | Infrastructure/Application Operations | IT Strategy & Roadmap | Process Improvement | IT Service Management | Vendor Management | End User Computing | Speaker, Identiverse 2018 at BOBST, a company with 2867 employees, based in Gurgaon, Haryana, India. AeroLeads shows a matched LinkedIn profile for Neha Jain.

Neha Jain previously worked as ERP and Integration Manager at Bobst and Global Process Lead-Identity and Access Management at Alstom. Neha Jain holds Bachelor'S Degree, Computer Science, 70 from Iec Cet.

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Email format at BOBST

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BOBST

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Profile bio

About Neha Jain

Performance and delivery focused Information Services and Technology Leader with 13 years of experience in managing Process Improvement, Service Operations, Vendor Management across multiple industry sectors (including Transportation, Aerospace, FMCG, IT Services)-Result oriented and technology-driven leader with multi domain IT experience in Technical as well as Management field. -Presently associated with Alstom Transportation as Global Process Lead - Identity & Access Management-Committed to quality and service excellence with aptitude for launching new Strategy & Roadmap-Well versed in creation and implementation of new process and improvement plan-Driving team to deliver results aligned with business needs and organization’s vision-Extensive experience in providing leadership to Vendor Support Team, Suppliers maintaining client and vendor relationships, and monitoring SLA adherence.-Dynamic IT professional with hands on expertise in ITIL compliant operations. -Exceptional communication skills with an expertise to remain focused on achieving results while identifying improvement areas and business solutions for Business.Key Competencies:IT Strategy & Roadmap | Process Improvement | IT Service Management | IT Service Operations | IT Service Delivery | Vendor Management | Infrastructure Management | End User Computing

Listed skills include It Service Management, It Infrastructure Management, Project Delivery, Itil, and 26 others.

Current workplace

Neha Jain's current company

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BOBST
Bobst
ERP Integration | Cyber Security | Infrastructure/Application Operations | IT Strategy & Roadmap | Process Improvement | IT Service Management | Vendor Management | End User Computing | Speaker, Identiverse 2018
lausanne, vaud, switzerland
Website
Employees
2867
AeroLeads page
7 roles

Neha Jain work experience

A career timeline built from the work history available for this profile.

Erp And Integration Manager

Current

Gurugram, Haryana, India

Aug 2022 - Present

Global Process Lead-Identity And Access Management

Gurugram, Haryana, India

  • Evaluating current process & identify gaps to enhance IAM process that allow organization to monitor and ensure that peoples’ identities and security rights remain properly managed, secure, and tracked.
  • Identifying ways to automate & harmonize the creation and ongoing management of user accounts and their access rights
  • Governance of the support teams to ensure defined process are executed for account & access management
  • Reviewing Password policy & evaluating the risks to… Show more
  • Reviewing Password policy & evaluating the risks to implement one password policy across the organization
  • Support Project teams as SME to comply with defined IAM process
Feb 2021 - Jul 2022

Service Manager- Identity & Access Management

Gurgaon, Haryana, India

  • Accountable for end to end IAM processes across Bombardier Transportation & Aerospace.
  • Identify IAM Roadmap and Strategy to optimize and streamline process & technology across BBD
  • Owner for Tools used for IAM and ensuring quality & standardization of data for URDB
  • Maintain compliance to regulatory requirements
  • Identification of gaps with current interface and enhance in central access provision process.
  • Vendor Governance of 2nd & 3rd level to process adherence and… Show more
Aug 2017 - Jan 2021

Sap Operations Manager

Gurgaon

  • Responsible for end to end support processes and the operations of SAP application.
  • Vendor Management including Governance of 2nd & 3rd level support, SLA definition, implementation and monitoring
  • Follow-up on operational issues in close collaboration with IS Operations in terms of incident and problem management
  • Coordination of all the priorities across the different application centers of IS Applications
  • Ensure proper communication towards business and IS Management in… Show more
  • Ensure proper communication towards business and IS Management in case of severe operational incidents.
Aug 2015 - Aug 2017

Lead – Smart Hands For Infrastructure Operations & End User Computing

Gurgaon, India

  • Day to day management of the IT Infrastructure- LAN, WAN,Internet gateway, File & Print Server, Cisco Routers & Firewall & responsible for ensuring availability, integrity and performance of all Infrastructure devices.
  • Supervise, guide and direct a team of technical staff who support end user computing devices/technologies and assist them in resolving operational issues.
  • scalation point for business during technical issues
  • Responsible for planning, forecasting, ordering and… Show more
  • Responsible for planning, forecasting, ordering and maintaining stock of IT assets to cater to infrastructure growth, operational needs, employee growth and hardware refresh requirements
  • Coordinating with Project Manager and SME during Plan, Design & Implementation of multiple projects across multiple functional teams and business units. This includes working with vendors, architects, and design Team.
Jul 2012 - Aug 2015

Disaster Recovery Engineer- Backups & Restore

Csc

Noida Area, India

  • Responsible for building Storage and Backup/Recovery infrastructure for Global Clients.
  • Responsible to Work closely with Clients to understand their Storage and Data Protection requirement, gaps in current offerings and work to develop solutions to meet their business needs.
  • Preparing and evaluating Capacity Management Reports on quarterly basis, and worked on Incident and Problem Management.
  • Representation and participation in Daily Service Reviews (DSR), Service Restoration… Show more
  • Representation and participation in Daily Service Reviews (DSR), Service Restoration Team (SRT), Root Cause Analysis (RCA).
  • Expertise on Installation of Backup application on Master/ Client servers. Expertise in server addition in backup rotation, policy creation, device configuration and device management.
Apr 2010 - Jul 2012

It Systems Analyst- Domino Server Monitoring

Noida

  • Monitoring Backups Using NetBackup Admin Console for Windows as well Unix Servers.
  • Troubleshooting backup failures at L1 Level.
  • Performing Critical and other Restores as per the request.
  • Acting as SPOC while escalating issues to L2 Team (as required).
  • Performing Inventory.
  • Working on ITSM BMC REMEDY Tool, VANTIVE FAT Client and SOLVER WEB Tool for Creating, Dispatching, and follow-up on Customer Incidents.
Feb 2009 - Apr 2010
Team & coworkers

Colleagues at BOBST

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3 education records

Neha Jain education

Bachelor'S Degree, Computer Science, 70

Iec Cet

Activities and Societies: • Organized a Debate Competition during Inter-College fest held at IEC-CET, Gr. Noida. • Participated in.

Xii, Science

Dewan Public School

Science

Sophia Girls School

Xth

FAQ

Frequently asked questions about Neha Jain

Quick answers generated from the profile data available on this page.

What company does Neha Jain work for?

Neha Jain works for BOBST.

What is Neha Jain's role at BOBST?

Neha Jain is listed as ERP Integration | Cyber Security | Infrastructure/Application Operations | IT Strategy & Roadmap | Process Improvement | IT Service Management | Vendor Management | End User Computing | Speaker, Identiverse 2018 at BOBST.

Where is Neha Jain based?

Neha Jain is based in Gurgaon, Haryana, India while working with BOBST.

What companies has Neha Jain worked for?

Neha Jain has worked for Bobst, Alstom, Bombardier, Cargill, and Csc.

Who are Neha Jain's colleagues at BOBST?

Neha Jain's colleagues at BOBST include Abhijeet Jaybhay, Beatriz Carlos Reis, Anjali Bam Nimbkar, Dilowan Leonardo Kabalak, and Ravindra Suryawanshi.

How can I contact Neha Jain?

You can use AeroLeads to view verified contact signals for Neha Jain at BOBST, including work email, phone, and LinkedIn data when available.

What schools did Neha Jain attend?

Neha Jain holds Bachelor'S Degree, Computer Science, 70 from Iec Cet.

What skills is Neha Jain known for?

Neha Jain is listed with skills including It Service Management, It Infrastructure Management, Project Delivery, Itil, It Operations Management, Team Management, Vendor Management, and Multi Site Team Management.

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