• Developing and implementing innovative talent strategies that address the diverse needs of our business and people• Monitoring overall effectiveness of HR programs by analyzing key talent metrics to gauge people related issues, root causes, and possible levers for solutions• Designing the communication strategies around different engagement programs and working closely with Market Unit HR teams to define and execute the detailed talent strategy execution plan • Researching best market practices, evaluating emerging trends and conducting benchmark comparisons to deliver a strong employee value proposition

Worked with Genpact's Engagement and Experience CoE to reimagine the integration journey of the new leaders (New Hire Immersion Program) who join the organization globally. Ensuring a seamless cultural assimilation in a virtual environment by driving streamlined onboarding and integration process across regions, customized integration plans, buddy programs and continuous feedback and check-ins. • Redesigned the onboarding process globally across regions to focus on the process, personalization and predictability to drive seamless integration and improved engagement.Covid accelerated the digital scope of onboarding - leveraged a design thinking methodology to collect input from a cross functional teams to design a best in class 100% virtual onboarding setup • Structuring interactions of the new leaders to enable them build a broad yet meaningful network within the organization by creating customized integration plans and handshakes list adhering to the regional legal nuances • Planning pre and post onboarding activities for the new leaders and connecting with them frequently to ensure a seamless and smooth experience • Driving program execution by operating as a cross-functional control tower between respective business, HR, IT and onboarding teams to align (clarity of roles), monitor (daily progress, challenges, connects, quality) and govern (continuous rigor on execution) • Creating and executing a well-thought communication plan to spread awareness and get the business and enabling teams adopted to the program via governance calls with enabling teams, awareness sessions with HR teams and connects with supervisors/business • Publishing monthly dashboards to the leadership globally to track program highlights, updates and progress on key performance indicators

Worked with Genpact's People (Human Resources) Function globally to drive change management initiatives of the implemented technology and innovative solutions.• Applied a structured methodology of creating a strategy to support adoption of changes required by a project• Identified and managed key stakeholders and built long-term relationships with the leadership to drive adoption within the organization through various change management activities thereby concentrating on behavioural and and cultural change• Collaborated with the Talent Marketing team to support communication efforts by designing, developing, delivering and managing communication initiatives• Assessed the change impact by conducting impact analysis, assessed change readiness and created and published global adoption dashboards depicting performance on key success metrics• Supported training efforts by providing input, creating training materials like SOPs, videos tutorials, FAQs, etc. and support the design and delivery of training programs

Worked with Genpact's People (Human Resources) Function globally to drive long term Talent Acquisition Transformation using technology and innovative solutions.• Full ownership of roadmap, implementation of critical talent acquisition technology initiatives across the globe - understand talent acquisition needs, identify appropriate tools/technology, executed proof of concepts with solution providers, created/ executed project roadmap to implement within the organization• Effective relationship building with business, stakeholders and IT partners leading to active collaboration during project identification, fit-gap analysis, project planning and execution• Scanned external environment for disruptive trends appropriate for talent acquisition processes, execute solution evaluation programs (proof of concepts/ experiments/ planned disruptions) with appropriate IT partners• Identified and established key governance and KPI metrics to ensure that project objectives are effectively tracked and monitored

Worked on a project with Human Resource Shared Services - Query Management System (QMS) for their client.• Planned, executed and drove standardization in the HR query resolution process thereby improving employee experience• Established adequate governance structure to reduce the TAT of query resolution• Developed a ready reckoner for tracking employee queries

Handled end to end recruitment, understood talent needs, screened resume, coordinated interviews with the hiring managers, rolled out offers and kept the candidates warm within the talent pool of the organization.

Responsible for the entire recruitment cycle - sourcing, screening, contacting, interviewing and placing the qualified candidates post negotiating the contract and terms of employment• Proactively conducted research and investigated innovative ways to identify qualified candidates• Data management of both the prospective and recruited candidates