Nehal Shah Email & Phone Number

Ahmedabad, Gj, In

Ahmedabad, Gujarat, India

Ahmedabad Area, India

I was appointed as a Business Analyst in this company and have been managing many international and domestic projects. The company offers many technical services ranging from Software Development to Hardware and server/networking setups to many other IT or Non IT companies. The company provides their solutions in various industries like, Education (Schools, Colleges, Universities, and Private Institutes etc.), Finance (different types of Banks, Investing companies, Mortgage Companies etc.), and Retail Shopping and many more. My Job description here included, visiting client premises, arranging meetings with clients and gathering their requirements. On basis of those requirements, creating various documents, which helps Client, Development Team and Management to move forward with the requirements. Documents includes, “Scope of Work”, “SRS”, Menu Designs, Flow charts, Wireframes, Prototypes for the applications, User cases, User Manuals etc. I am also responsible getting approvals of the documents from all the involved parties

Ahmedabad, Gujarat, India

I joined as Business Analyst there and designed and managed many projects of the company. The company was involved in work related to website designing, CRM designing and development for their Business Partner Pheasant Ltd, A company providing technology solution to Forex Industry.I was responsible to gather client requirements for their Website and CRM projects (Forex Industries) and create Requirement document for the same and provide it to the development team. My Job description also include following up with the client about all the project requirements and Getting all the approvals from them. Providing Training to client about new system and its know how...

Ahmedabad Area, India

Initially, I worked as a Customer Care Representative for email and chat support of an International Online Shopping website. I won many awards for my performance during my tenure.Later, I was promoted as an Asst. Process Trainer. During my tenure as a trainer, I trained a team of 100 people on many big launches on the website. I also helped the team in improving their performances. My job description as a trainer included,• Up trainings • Maintaining reports • Creating materials to help the team • Communicating with the clients and the team as well • Helping the team with their performance by observing their work methods and giving productive feedback on it and many more things…

Master Of Business Administration (Mba), Finance, General, Second Class

Bachelor Of Commerce (Bcom), Accounting And Finance, First Class