Nehal Osama Email & Phone Number

Egypt

Responsibilities Include:Build and execute social media strategy through competitive research, platform determination,benchmarking, and messaging and audience identificationGenerate, edit, publish and share daily content (original text, images, video ) that builds meaningfulconnections and encourages community members to take actionSet up and optimize company pages within each platform to increase the visibility of company’ssocial content such as; Facebook, Instagram, Twitter & LinkedIn.Moderate all user-generated content in line with the moderation policy for each communityCreate editorial calendars and syndication schedulesContinuously improve by capturing and analyzing the appropriate social data/metrics, insights andbest practices, and then acting on the informationCollaborate with other departments (customer relations, sales, etc) to manage reputation, identify keyplayers and coordinate actionsAnalyze user engagement (e.g. click-through and bounce rates)Fulfillment of Key Performance Indicators (KPIs) including but not limited to quality, turnaroundtime, productivity, and marketing goalsIdentify habits of our online customers and suggest ways to reach a broader audienceMaintain a cohesive strategy across all platforms to increase our brand awareness Experience doing buyer persona and audience researchExperience doing develop Website Map Train and lead social media team members

Responsibilities Included:  Develop social media content plans that are consistent with the company’s brand identity. Creat e consistent, meaningful content on all social media platforms, including writing and editingsocial media posts, improving customer engagement and promoting social media campaigns. Manage a high volume of daily social media posts. Communicate e with social media followers, including responding to queries in a timely manner. Use analytical tools such as Google Analytics, and Facebook Insights to monitor and evaluate thecompany’s social media presence and performance. Prepare monthly reports on social media marketing efforts. Arrange the campaigns with the team (Graphic Designers & Photographers) Suggest recommendations to adjust the social media marketing strategy for optimal results. Stay up to date on best practices and emerging trends in social media. Create marketing research polls, data collection techniques, and consumer surveys, with feedbackresulting in changes

Responsibilities included: Create content as dictated by the monthly editorial calendar to promote sales, and products Interact with followers and potential customers by communicating and answering questions throughthe social pages Brainstorm campaign ideas. Post and schedule on various social media platforms Establish a successful Twitter, Instagram and Facebook accounts for online business and toincrease foot traffic to store; including special event marketing Monitor use of Social Media platforms, including providing customer service through Facebook &Instagram Knowledge of Social Media Analytics on Facebook & Instagram

Responsibilities included: Oversee and improve the daily functions of the nursery. Open the nursery in the morning and close at the end of the business day Meet and greet all parents/careers and children upon arrival at the nursery and provide anyassistance required. Answer incoming calls to the nursery and ensure an excellent level of customer service is offered atall times All administrative duties with Recruitment and HR Monitor budgets, expenditure, and controllable costs to reduce spending wherepossible Add payments, information, and updates to nursery specific systems Process accounts returns and payroll on time Ensure children’s files contain up to date information, are updated regularly Monitor staff and visitors signing in and our processes and ensure adherence to the mobile phonepolicy Ensure that the nursery’s policies and procedures are followed All administrative duties with the marketing and promotion of the nursery Monitor and pass over all parent issues and complaints and accidents to the nursery manager to ensure that remedial action is taken immediately

Responsibilities included: Initiate sales with potential customers over the phone. Ask questions to engage customers and keep the conversation going. Listen to the customers' needs to generate repeat sales. Gather and document customer information, payment methods, purchases, and reactions toproducts. Keep up to date on all products and informing customers of new products. Answer customers' questions about the products.

Responsibilities included:● Designing the products● Managing the sales & social media accounts● Supervising the production process

Diploma Of Education, Digital Marketing

Bachelor Of Arts - Ba, Sociology And Anthropology

Pre-Masters, Cultural Anthropology, Excellent