Neha Mathur Email & Phone Number

Jaipur Area, India

Gurgaon

Internal CRM & Loyalty ProgramExecution of Customer relationship management and loyalty programData mining and analysis including basket analysis and customer segmentation using tools of excel, Microsoft queries, and software.Plan and organize current data base marketing activities.Improve customer satisfaction, customer retention, reporting and customer.

Job Profile: Customer Relationship Management 1.Conceptualize and execute Loyalty Program.2.Monitoring Accumulation and Redemption of purchase points and referral points.3.Data mining and consumer interactions to understand and gain insights to Consumer behavior to drive brand loyalty.4.Conceptualize programs to drive repeat purchases amongst existing.

Coordinating Loyalty Program Process for Rajasthan regionHandling Customer Complaints.Supporting the Customer feedback Process.Coordinating with the vendors to get all Loyalty collaterals in place.Execution and coordinating of Direct Mailing activities.Data Analysis for better understanding of business processes

B.Sc., Science(Biotechnology)

Activities and Societies: SPORTS SECRETARY in College Volleyball team Captain.

C.B.S.E.) Tagore Public School, Jaipur

Education record