Neha Monga Email & Phone Number

Gurgaon, India

 Mentoring a team of developers through various stages of software development lifecycle – architecture, design, development, testing and production Rendering technical guidance to developers and ensuring process adherence within team Associating with all involved stakeholders for ensuring timely delivery of projects with good quality Playing the role of Scrum master for the scrum team Conducting requirement analysis for various projects as a product owner Actively participated in Amdocs technical innovation events o Market Place – Developed portal for project event planning and experience sharing o Avishkar – Developed Leave Management System with automated alerts for stakeholders and automatic OOO alert for absence Planning project activities viz. scoping, estimation, tracking, change management, delivery management & post implementation support Implementing project plans within pre-set budgets and deadlines Monitoring onshore & offshore delivery management for technical deliverables of concurrent projects Understanding client needs, requirements, and expectations and devising solutions accordingly  Heading service delivery functions, to ensure end-to-end ownership of incidents and service requests; meeting deadlines and Turn-Around-Time without compromising quality norms and adhering to SLAs Dealing with client for requirement gathering, risk assessment, finalization of technical architecture and discussions for effort/cost/time estimation and client co-ordination and reporting  Practicing Business Excellence Methodologies for delivering breakthrough business results Processing vision and design, enhancement strategy and transition strategy Defining technology architecture deliverables and executing architecture delivery/ resource plan and estimates

Gurgaon, India

 Involved in design & development of Change Requests for customizations on Amdocs product (Ensemble) Handled all stages of software development lifecycle – requirement analysis, design , coding and testing Reviewed RCA/LL of defects and provided fixes to testing teams Involved in automating Unit test cases using CMocka Worked on building Continuous integration pipeline for the project Undertook end to end ownership of change request till production including offering support in phases of testing Worked on client site for production support for Clients Sprint & Metro By T-Mobile