Passionate & Goal-Oriented Professional with almost 5 years of expertise in the Banking & Financial Services industry, specializing in Digital Financial Transformation. My skill set encompasses Customer Relationship Management, Customer Success, Product & Project Management,Risk Intelligence & FinCrime Management all underscored by a robust foundation in analytical thinking, problem-solving, and effective communication. Adept in handling customer escalations, leveraging data analysis, and fostering collaboration across diverse teams to efficiently resolve intricate issues. On a constant learning journey!